Integrated Care Co-ordinator

CEMP; East Devon; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A public sector organization in East Devon is seeking an Integrated Care Co-ordinator to support individuals from diverse backgrounds. The role involves entering referrals, liaising with health organizations, and providing community support. Essential skills include IT proficiency and experience with vulnerable populations. A full UK driving licence and own transport are necessary. The position offers a salary range of £28,598 to £31,022 and a hybrid working model.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Car lease scheme

Qualifications

• Experience working with migrants, refugees, and asylum seekers is essential.
• Positive, creative, and non-judgmental approach required.
• Full UK driving licence and own transport needed.

Responsibilities

• Support team working with people from diverse backgrounds.
• Enter referrals into systems and gather information.
• Liaise with health organisations and local government.

Skills

Good IT skills

Communication skills

Networking skills

Ability to work under pressure

Creative thinking

Tools

Liquidlogic records

Excel

Word

Outlook

Teams

SharePoint

Job description

Integrated Care Co-ordinator | 9321 | Fixed Term Contract until 31 December 2026 | £28,598 to £31,022 per annum (Scale F) | 37 hours per week | Millennium Library, Norwich

We are looking for a dynamic Integrated Care Co-ordinator in Adult Social Services to work within a specialist, award-winning, social work service catering for the support needs of people from abroad. This post will involve supporting the team working with people from a wide range of backgrounds and cultures. You will have a wide range of skills to offer the team, including supporting vulnerable people in the community, working with other organisations in both the public and voluntary sector, able to think creatively, be well-organised with a positive outlook, able to prioritise effectively and able to work calmly under pressure and to tight timescales. Good IT, communication and networking skills are essential as you will be working with multiple organisations.

Duties include entering new referrals to our systems, gathering and updating information from a range of sources, analysing information and collating statistical information to support with evaluation and monitoring our our services. You will also be liaising with health organisations and GP practices to help us deliver an integrated approach to the support we provide to service-users. The role additionally involves liaising with colleagues in other local and national governmental organisations. Enhanced DBS clearance is required for this post. You will need to be able to use Liquidlogic records and other national databases, and have confidence in using Excel, Word, Outlook, Teams and SharePoint.

Experience of working with migrants, refugees, asylum seekers, people from other cultures and confidence around using interpreters is essential, as is a positive, creative and non-judgmental approach. A working knowledge of social services and/or immigration is also desirable. You must hold a full UK driving licence and have access to your own transport to be able to get to locations not easily accessible by public transport. You must also have the right to work in the UK - we regret we are unable to consider applicants who require sponsorship for a work visa in the UK. We ask that you have in place good Broadband connectivity at home to facilitate our flexible hybrid working model.

If you are committed to delivering excellent support and can evidence that you meet the requirements above, are a true team player with a 'can do' approach, then we would welcome your application.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
• Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: Tuesday 2 December 2025 at 23:59

All other applicants closing date: Tuesday 9 December 2025 at 23:59

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