Inside Sales Consultant

Alchemy Global Talent Solutions Ltd.; Welwyn Garden City; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company specializing in international removals is seeking an Inside Sales Consultant in Welwyn Garden City. You will be responsible for guiding clients through the purchasing process, ensuring consistent customer satisfaction, and achieving sales targets. The role requires strong sales experience and the ability to build trusting relationships with clients. Join a dynamic team and make a difference in customer experiences.

Qualifications

• 3+ years of sales experience in logistics or removals.
• Proven track record of reaching sales goals.
• Strong interpersonal skills and meticulous time management.

Responsibilities

• Engage with clients for removals and relocation services.
• Follow up on quotes to secure business.
• Utilize CRM to track sales and customer interactions.

Skills

Relationship Building

Sales Ability

Time Management

Analytical Skills

Tools

CRM Applications

Word

Excel

PowerPoint

Outlook

Job description

Inside Sales Consultant – Welwyn Garden City

Engage directly with consumers interested in international removals and relocation services, leading them through the purchasing process, answering removals related questions, and providing a consistent customer experience. Use your sales ability to achieve targets, develop great customer connections, and contribute to corporate success in the removals sector.

What You’ll Be Doing:

• Provide individualised removalsoptions in response to incoming enquiries by phone, email, or chat.
• Determine the needs of the removals client and connect them with the relevant relocation or moving services.
• To secure business and close deals, follow up on removals quotes.
• Develop a relationship of trust with your clients to make their move more enjoyable.
• Reach or surpass key performance indicators (KPIs) and sales goals for both individuals and teams.
• Keep abreast of the removalsindustry developments, pricing, and relocation services.
• Utilise CRM systems to track customer interactions, sales progress, and follow-ups.
• Provide feedback to marketing and operations teams on removals customer preferences and service improvements.
• Attend regular sales meetings and report on personal performance.
• Address customer concerns professionally to ensure satisfaction and resolve issues.
• Ensure documentation and instructions are clear for seamless operational execution.
• Complete any additional tasks as required by management.

What We’re Looking For:

• Three years or more of sales experience, ideally in logistics, removals, or relocation services.
• Demonstrated ability to reach and surpass sales goals.
• Strong ability to develop relationships and interact with others.
• Meticulous, and outstanding time management skills.
• Strong analytical abilities to evaluate market trends and client needs.
• Proficiency with Word, PowerPoint, Excel, Outlook, and CRM applications.
• The skill for working both individually and collaboratively in a fast-paced setting.

Interested? Reach out to Alchemy Global Talent Solutions today!