Inbound Sales Advisor

Stoneacre Motor Group; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading UK insurance company is seeking an Inbound Sales Advisor for a fully remote position starting in January 2026. The role involves taking inbound calls from customers in the contract renewal phase, assisting with retentions, and selling additional products. A competitive salary starting at £25,480 plus bonus potential is offered, along with benefits like a company pension and employee discounts. Strong communication and teamwork skills are essential for success in this role, ensuring a positive customer experience.

Benefits

Company pension

Employee discounts

Access to Concentrix University for career development

Uncapped bonus potential

Qualifications

• Clear criminal and credit records.
• Ability to provide references within the last 3 years of employment.

Responsibilities

• Engage inbound customers to ensure high‑quality service and retention.
• Identify and cross‑sell additional products and services tailored to customer needs.
• Maintain accurate records within multiple systems.

Skills

Excellent interpersonal and communication skills

Computer literate

Proficient in English, both oral and written

Strong teamwork and multitasking abilities

Positive, customer‑focused attitude

Job description

Inbound Sales Advisor – Remote (UK Insurance Company)

You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. The role involves assisting with retentions, selling additional products and services as required, and engaging brand‑new customers. This is a fully remote position beginning in January 2026, with a 37.5‑hour week and a shift‑based rota across 7 days (including 2 of 5 weekends). Basic salary is competitive and commensurate with experience.

Customer Service Advisor – Sheffield (Fixed Term Contract)

Lead an initial 6‑month fixed‑term contract playing a key role in customer support. You will handle inbound calls only, with no cold calling or sales activities. The role offers hybrid working, requiring a 50% monthly split, and operates Monday‑Friday from 08:45 to 17:00.

Sales Support & Marketing Coordinator – nCardgains (Sheffield)

Support independent greeting card and gift retailers as part of a small team. This role focuses on sales support and marketing coordination, providing an enthusiastic and confident presence within the buying group.

Customer Service / Sales Advisor – Various Locations (Thorne, Adwick Park, etc.)

Work a dynamic customer‑service and sales role across multiple locations including Thorne and Adwick Park. This full‑time, permanent position offers a starting salary of £25,480 with additional uncapped bonus potential, and includes benefits such as a company pension, employee and store discounts, sick pay, and access to Concentrix University for career development.

Key Responsibilities (common across roles)

• Engage inbound customers, ensuring high‑quality service and retention.
• Identify and cross‑sell additional products and services tailored to customer needs.
• Maintain accurate records within multiple systems.
• Collaborate effectively with team members across departments.
• Adhere to company policies, including eligibility verification and reference provision within the last three years of employment.
• Work within specified hours and shift patterns, including weekend availability where required.

Required Skills & Qualifications

• Excellent interpersonal and communication skills.
• Computer literate with the ability to navigate multiple systems efficiently.
• Proficient in English, both oral and written.
• Clear criminal and credit records.
• Ability to provide reference within last 3 years of employment.
• Strong teamwork and multitasking abilities.
• Positive, customer‑focused attitude.

Concentrix is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK, with documented evidence required as part of the recruitment process. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity, or protected veteran status.