In Room Dining Waiter

Nobu Hotel Portman Square; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel in London is seeking an experienced In Room Dining Waiter to ensure a seamless room service experience for guests. The ideal candidate will have at least one year of experience in luxury hospitality, strong communication skills, and a proactive attitude. This role offers numerous benefits, including discounted stays at Nobu properties and wellness initiatives.

Benefits

£1000 Refer a Friend Scheme

Two hotel wide social events each year

Discounted overnight stays across Nobu properties

Discounted Pilates classes and wellness treatments

Opportunities to progress within our hotel

Innovative learning opportunities

Exciting wellness and volunteering initiatives

Mental Health First Aiders within the team

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Discounts on all food and beverage

Free meals while on duty

Qualifications

• At least one year of experience as a waiter or waitress.
• Confident, organized, and attentive with excellent communication.
• Ability to deliver personalized service and energy.

Responsibilities

• Provide friendly and attentive service from order to delivery.
• Ensure kitchenware and dishes are spotless and presented beautifully.
• Anticipate guest needs and create a personalized experience.
• Handle feedback and resolve issues with confidence.
• Communicate effectively with the kitchen team.
• Demonstrate a positive and proactive approach.

Skills

Experience in luxury hospitality

Excellent communication skills

Organizational skills

Proactive approach

Job description

Closing date: 19/10/2025

Overview

As an In Room Dining Waiter, you will be responsible for creating a seamless and memorable room service experience for our guests. From the moment an order is placed to the delivery and collection of dishes, you will ensure every detail reflects Nobu’s crafted approach to hospitality. With warmth, attentiveness and precision, you will bring the Nobu experience directly to our guests’ rooms.

Responsibilities

• Provide a genuine, friendly and attentive service from order to delivery and collection
• Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest
• Anticipate guest needs and create a personalised in room dining experience
• Handle feedback and resolve issues with confidence and discretion
• Communicate effectively with the kitchen team to ensure a smooth and efficient service
• Demonstrate a positive and proactive approach to every shift
• Embody Nobu values of Family, Crafted, Smile and Kokoro in all guest interactions

What We’re Looking For

Ideally you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality. You are confident, organised and attentive, with excellent communication skills and the ability to deliver a polished and personalised service. Above all, you bring energy, professionalism and a genuine smile that makes each guest feel cared for in the comfort of their own room.

Benefits

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and project opportunities
• Exciting wellness and volunteering initiatives
• Mental Health First Aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.