Implementation Consultant

TS Imagine; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading SaaS firm in London is seeking an Implementation Consultant to manage project delivery of RiskSmart client implementations. Candidates should possess an undergraduate degree in a quantitative field and have project management experience. The role requires strong communication skills and ability to build client relationships effectively. The company offers competitive benefits including vacation days and an annual bonus. Join a global team that fosters innovation and creativity!

Benefits

Vacation and Personal days

Annual bonus and salary review

Training budget $1500

Health and dental benefits

Pension scheme

Qualifications

• Experience with JavaScript, Python or similar scripting language.
• Professional competency in English; other languages are an asset.
• Ability to positively engage with and contribute to a global team.

Responsibilities

• Lead project kick-offs and liaise with clients to document requirements.
• Manage complex implementation projects and ensure client expectations.
• Provide user training and support.

Skills

Communication skills

Problem-solving

Project management

Client relationship management

Technical understanding of risk exposures

Education

Undergraduate degree in Quantitative Finance, Economics, Math, Physics, Engineering, Computer Science

Tools

Salesforce

Jira

Confluence

MS Office

Job description

About the job

TS Imagine the world's leading provider of real-time trading portfolio and risk management solutions for the financial services industry is looking for an Implementation Consultant to join our growing team. In this role you will own the project delivery lifecycle for new RiskSmart client implementation and consultancy projects.

Who will love this job

• An ambitious and driven individual you have the energy to maximize customer satisfaction and deliver first rate levels of service.
• A strong communicator you are adept at building and maintaining trusted and respected relationships with clients and colleagues at all levels.
• A problem solver you relish in the challenge of providing solutions to complex requirements.
• A self-motivator you are capable of working effectively in a fast-paced business environment managing multiple projects and deadlines.

What you'll do

Implementation Management

• Initiate and lead a project kick‑off with new clients working closely with the sales team to transfer knowledge from the pre‑sales process.
• Liaise with clients to identify, understand and document their business requirements.
• Liaise with other departments within TSI to design, coordinate and deliver solutions for their business requirements.
• Set up and test software platform workflows including position uploads, trade feeds, P&L, VaR, stress testing, trade reporting, etc.
• Understand client financial market risk modelling requirements and relate these to the functionality provided in the platform.
• Provide user training and onsite or remote support.
• Manage complex implementation projects across internal and external teams to ensure all dependencies are resolved quickly and client expectations are managed.
• Assist with troubleshooting where required.
• Create and maintain client workflow documentation.

Client Relationship Management

• Build a relationship with our clients as a primary point of contact and establish a good understanding of their business strategies across all asset classes.
• Provide regular visits, phone calls and updates to the client to ensure they are sufficiently serviced and expectations are managed.
• Understand the client’s internal structure of stakeholders and ensure a relationship is formed with key members from every group (trading desk, risk, IT, operations, compliance).
• Maximise revenue opportunities for the company with existing clients by identifying upselling opportunities.
• Identify any potential opportunity or threat with other competitive solutions that may be on the client’s desktop.
• Identify potential risks due to support or product gaps in a proactive manner.
• Identify any risks to the business due to consolidation or downsizing.
• Provide feedback internally and keep up‑to‑date information and reporting in CRM tool.
• Assist our sales team in marketing campaigns across our existing clients.
• Facilitate client entertainment and networking events.
• Provide point of escalation for any ongoing support issues.
• Provide high‑level business updates to internal stakeholders at TS Imagine.

You should have

• Undergraduatedegree or equivalent in Quantitative Finance, Economics, Math, Physics, Engineering, Computer Science or another similar field.
• The role is suitable for anyone from graduate to 2 years experience.
• Experience with JavaScript, Python or similar scripting language.
• Basic technical understanding of risk exposures, Greeks, sensitivities and P&L.
• Proficiency with tools such as Salesforce, Jira, Confluence, MS Office.
• Professional competency in English; any other languages are an asset.
• Project management experience with the ability to lead cross‑functional initiatives from requirements gathering through implementation. This can be in an academic or professional capacity.
• Highly proficient communication skills both written and oral.
• Ability to positively engage with and contribute to the wider global team.

Additionally the below are advantageous

• Exposure to technologies such as MongoDB / DynamoDB, Snowflake (or other SQL database platform), RESTful APIs, FIX.
• Knowledge of more advanced risk measures such as Value‑at‑Risk (VaR) and Stress Testing methodologies.
• Exposure to securities and financial markets with some experience in fixed income listed derivatives or credit products.
• Hands‑on knowledge and experience of Risk & Portfolio Management Software workflows and functionality.

Why TS Imagine / Benefits

• Vacation and Personal days.
• Annual bonus and salary review.
• Training budget $1500.
• Health, dental, life assurance and eye care vouchers.
• Salary sacrifice pension scheme.

About TS Imagine

Created out of the combination of two best‑in‑class SaaS platforms TradingScreen and Imagine Software, TS Imagine delivers integrated trading portfolio and real‑time risk solutions for capital markets. The platform is uniquely positioned to streamline complex and time‑consuming workflows across front, middle and back office functions. TS Imagine has close to 400 employees in 10 offices worldwide serving approximately 500 global buy‑side and sell‑side institutions across North and South America, EMEA and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds and financial institutions.

We challenge our employees every day to think creatively and innovate across silos and across platforms.

Join us!

Required Experience

Contract

Key Skills

Children Activity, Internet Marketing, Land Survey, Accountancy, Gynecology, Fashion Merchandising

Employment Type

Full‑Time

Experience

years

Vacancy

1