I.T Field Service Engineer / Break-Fix Engineer - Manchester

Cerco IT; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A nationwide IT service provider is seeking a Field Service Engineer to support customer sites across the UK. The role involves travelling to deliver IT break-fix support, installations, and maintenance of hardware. Ideal candidates will have experience in IT field support and strong troubleshooting skills. Flexibility for both day and evening shifts is essential. Mileage is reimbursed for travel between sites and opportunities for ongoing work are available.

Benefits

Mileage paid for travel

Regular work opportunities

Flexible hours

Qualifications

• Previous experience in a field-based IT support or break-fix role.
• Strong troubleshooting skills and confidence working with IT hardware.
• Excellent communication and problem-solving skills.

Responsibilities

• Attend customer sites to carry out IT break-fix, installations, and upgrades.
• Diagnose and resolve hardware issues efficiently to minimise downtime.
• Deliver excellent customer service, keeping clients updated throughout.

Skills

Troubleshooting

Customer service

Communication skills

Job description

Overview

Field Service Engineer / Break-Fix Engineer — Multiple UK Locations; Flexible Hours (Day & Evening Work Available).

We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments.

Responsibilities

• Attend customer sites to carry out IT break-fix, installations, and upgrades
• Diagnose and resolve hardware issues efficiently to minimise downtime
• Deliver excellent customer service, keeping clients updated throughout
• Accurately record and report all tasks carried out
• Work flexibly across day or evening shifts, depending on customer needs

What we’re looking for

• Previous experience in a field-based IT support or break-fix role
• Strong troubleshooting skills and confidence working with IT hardware
• Professional, reliable, and customer-focused approach
• Excellent communication and problem-solving skills
• Flexible to travel and support multiple locations
• Own basic tool kit, safety boots, and hi-vis (essential)

What we offer

• Mileage paid for travel between sites
• Ongoing, regular work with opportunities across multiple locations and customers
• Flexible hours with both day and evening opportunities
• Support from an established team and long-term project opportunities

If you’re an IT Engineer who enjoys solving problems, working independently, and supporting a wide range of customers, this could be the ideal role for you.