Hybrid Resource Planner – Repairs & Maintenance Scheduling

Clarion Housing Group; Rochester; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading housing organization is seeking two Resource Planners to join their team in a hybrid role based in Stevenage. The successful candidates will ensure the repairs and maintenance service operates smoothly, involving scheduling appointments and tracking progress. Ideal for organized team players with experience in customer-focused environments. This role offers a competitive salary and a supportive team atmosphere.

Qualifications

• Experience in a busy, customer-focused environment.
• Ability to communicate effectively and work as part of a team.
• Strong organisational skills.

Responsibilities

• Booking in repair appointments and ensuring everything stays on track.
• Ensuring operatives are fully booked and working efficiently.
• Following up on emergencies and missed jobs.
• Keeping diaries up to date with holidays, training, and any follow-on work.
• Checking daily progress to ensure all jobs are completed on time.

Skills

Scheduling software experience

Communication skills

Teamwork

Job description

A leading housing organization is seeking two Resource Planners to join their team in a hybrid role based in Stevenage. The successful candidates will ensure the repairs and maintenance service operates smoothly, involving scheduling appointments and tracking progress. Ideal for organized team players with experience in customer-focused environments. This role offers a competitive salary and a supportive team atmosphere.