Hybrid London: eCommerce Success Manager — Drive Site Performance

Experis; Greater London; Hybrid; GBP 50,000 - 70,000; Part time

Job summary

A global eCommerce leader located in Greater London is seeking an experienced eCommerce Success Manager for a six-month contract with the possibility of extension. This role will focus on maintaining the quality of B2C websites and driving optimization of online sales channels. The successful candidate will have a strong background in e-commerce operations, excellent communication skills, and a passion for improving customer experiences. This position offers a hybrid work model and is pivotal in ensuring seamless collaboration across teams.

Qualifications

• 5+ years of experience in e-commerce operations or technical account management.
• Strong understanding of e-commerce platforms.
• Excellent communication and coordination skills.

Responsibilities

• Serve as the single owner globally for all website issues.
• Provide regular reporting and dashboards on open issues.
• Identify recurring pain points and propose process improvements.

Skills

e-commerce operations

analytical mindset

communication skills

cross-functional collaboration

Tools

Google Analytics

Adobe Experience Manager

Jira

Job description

A global eCommerce leader located in Greater London is seeking an experienced eCommerce Success Manager for a six-month contract with the possibility of extension. This role will focus on maintaining the quality of B2C websites and driving optimization of online sales channels. The successful candidate will have a strong background in e-commerce operations, excellent communication skills, and a passion for improving customer experiences. This position offers a hybrid work model and is pivotal in ensuring seamless collaboration across teams.