Hybrid Enterprise AI Solutions Architect – Customer Success

HyperScience; Stratford-upon-Avon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology solutions company in England is looking for a Solutions Architect to serve as a primary technical advisor for customers. This hybrid role involves overseeing technical onboarding and deployment, ensuring smooth implementations, and fostering relationships with clients. The ideal candidate will have over 5 years of experience in technical roles, strong problem-solving abilities, and experience with system integrations and project management. This position requires excellent communication skills for both technical and non-technical audiences.

Qualifications

• 5+ years in a technical role at a software company, ideally in customer success.
• Strong experience with complex technical products and customer engagement.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Lead technical onboarding and deployment for customers.
• Guide customers through configuration and integrations.
• Act as the primary technical point of contact for assigned accounts.

Skills

Technical Account Management

System Integrations

Problem-solving

Project Management

Communication

Tools

Kubernetes

Docker

Python

Job description

A technology solutions company in England is looking for a Solutions Architect to serve as a primary technical advisor for customers. This hybrid role involves overseeing technical onboarding and deployment, ensuring smooth implementations, and fostering relationships with clients. The ideal candidate will have over 5 years of experience in technical roles, strong problem-solving abilities, and experience with system integrations and project management. This position requires excellent communication skills for both technical and non-technical audiences.