Hybrid Client Services Strategist – Health & MedTech

IQVIA; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare intelligence provider is seeking a dedicated Client Service Specialist for its Consumer Health & MedTech sector in London. The role focuses on managing client relationships, driving service excellence, and supporting the growth of the business. Ideal candidates should have solid account management experience and excellent communication skills within the pharmaceutical industry. The position offers a hybrid working model, fostering a collaborative environment among teams.

Qualifications

• Requisite experience in account management/service.
• Proven track record in service partnerships with clients.
• Ability to create and execute strategic customer plans.

Responsibilities

• Build strong relationships with key stakeholders.
• Ensure client service excellence per guidelines.
• Manage annual information renewal and client communications.

Skills

Account management/service experience

Client service problem solving

Strong analytical skills

Excellent written and verbal communication

Project management skills

Tools

Microsoft Office

Job description

A leading healthcare intelligence provider is seeking a dedicated Client Service Specialist for its Consumer Health & MedTech sector in London. The role focuses on managing client relationships, driving service excellence, and supporting the growth of the business. Ideal candidates should have solid account management experience and excellent communication skills within the pharmaceutical industry. The position offers a hybrid working model, fostering a collaborative environment among teams.