HR Change Lead

JR United Kingdom; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global retail organisation is hiring an HR Change Lead in London to develop and implement a high-performance culture. The ideal candidate will have over 7 years of HR experience and a track record in cultural change. This hybrid role offers a chance to significantly impact a crucial transformation period.

Qualifications

• 7+ years of progressive HR experience, ideally across both HRBP and CoE roles.
• Proven track record of leading culture change and organisational transformation in large, matrixed businesses.
• Strong grasp of change management methodologies and their practical application.

Responsibilities

• Lead the end-to-end design and delivery of a high-performance culture programme.
• Build and manage the change plan, including tracking deliverables.
• Partner with Reward and Capability teams to co-lead the rollout of a career mobility project.
• Create engaging communications and engagement strategies.
• Facilitate the design and delivery of key content, workshops, and leadership sessions.

Skills

Change leadership

Stakeholder engagement

Designing people-focused content

HRBP experience

Change management methodologies

Organisational transformation

Job description

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We’re hiring an HR Change Lead to help shape and embed a high-performance culture across a global, retail organisation. The role is hybrid, with a London-based office.

This is a senior, delivery-focused role that will play a central part in driving cultural and behavioural change within corporate functions over the next 9–12 months.

You’ll partner with senior HR, Reward, and business leaders to co-create and deliver a change programme that inspires mindset shifts, supports career agility, and embeds new ways of working. This role requires strong change leadership experience, excellent stakeholder engagement skills, and the ability to design and deliver compelling, people-focused content and interventions.

A background in both strategic HR and hands-on delivery of cultural change programs is key, particularly within a complex, matrixed environment.

Key Responsibilities

• Lead the end-to-end design and delivery of a high-performance culture programme across corporate functions
• Build and manage the change plan, including tracking deliverables, aligning stakeholders, and defining success measures
• Partner with Reward and Capability teams to co-lead the rollout of a career mobility project, focusing on mindset, ownership, and internal movement
• Create engaging communications and engagement strategies, in partnership with internal comms, to educate and inspire employees and leaders
• Facilitate the design and delivery of key content and initiatives, workshops, learning modules, and leadership sessions

Experience Required

• 7+ years of progressive HR experience, ideally across both HRBP and CoE roles
• Proven track record of leading culture change and organisational transformation in large, matrixed businesses
• Strong grasp of change management methodologies and their practical application in people-related initiatives
• Ability to design, develop, and deliver impactful HR programmes, learning content, and internal communications
• Experience working within fast-paced, global environments; consumer or retail industry experience is a plus

This is a fantastic opportunity to make a real impact during a pivotal period of change, helping shape the culture and performance of a leading global organisation.