Housing Support Team Leader

Niyaa People Ltd; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established housing association in Coventry is seeking a Housing Support Team Leader to lead a dedicated team and ensure high-quality support for vulnerable individuals. The ideal candidate should have proven experience in supported housing, team supervision, and exceptional interpersonal skills. This role offers an hourly rate between £24 - £28. Interested candidates are encouraged to apply or contact the organization.

Qualifications

• Proven experience in supported housing and understanding of the needs of vulnerable individuals.
• Experience supervising and managing teams, including recruitment and performance management.
• Strong ability to engage and motivate staff and residents.

Responsibilities

• Lead and supervise a team of support workers to provide high-quality support.
• Manage recruitment processes, including interviewing and onboarding of new staff.
• Oversee support and development plans for residents, ensuring individual needs are met.

Skills

Experience in supported housing environment

Team supervision and management

Excellent interpersonal skills

Ability to manage multiple priorities

Understanding of safeguarding policies

Education

Relevant qualification in social care or housing management (Level 3 or above)

Job description

Are you looking for a rewarding role where you can lead a dedicated team and make a positive difference in the lives of vulnerable individuals? We are a well-established housing association based in Coventry, currently recruiting for a Housing Support Team Leader.

Key Responsibilities of a Housing Support Team Leader

• Lead and supervise a team of support workers, ensuring high-quality support is provided to residents.
• Manage recruitment processes, including interviewing and onboarding new staff. Provide ongoing training and development opportunities to ensure the team performs to its best potential.
• Oversee the day-to-day support and development plans for residents, ensuring individual needs are met, and outcomes are achieved.
• Monitor team performance, ensure compliance with service standards, and prepare regular reports for management.
• Liaise with external agencies, local authorities, and other partners to ensure seamless service delivery.
• Provide guidance and support during crisis situations, ensuring the well‑being and safety of residents and staff.

What We'd Love To See From You

• Proven experience working in a supported housing environment, with a clear understanding of housing management and the needs of vulnerable individuals.
• Previous experience supervising and managing a team, including recruitment, training, and performance management.
• Excellent interpersonal skills with the ability to engage, motivate, and support staff and residents.
• Ability to manage multiple priorities, work independently, and stay calm under pressure.
• A strong understanding of safeguarding policies and procedures.
• Desirable: A relevant qualification in social care or housing management (e.g., Level 3 or above).

This Housing Support Team Leader role is offering an hourly rate between £24 - £28 per hour.

If this Housing Support Team Leader role is of interest please apply or contact (url removed).