Housing Support Admin & Receptionist with Impact

Age Cymru Dyfed; Aberystwyth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community support organization in Aberystwyth is seeking an Administrative Support Staff member. The role involves providing support to the Housing Support Group, managing office duties, and engaging with vulnerable clients. We require candidates with strong organizational skills and proficiency in Microsoft Office. Additional benefits include annual leave, pension contributions, and access to employee support programs.

Benefits

31 days annual leave including bank holidays

Employer contribution to the Government Nest Pension Scheme

Employment Assistance Programme

Access to discounts via the Blue Light Card scheme

Eyecare Voucher Scheme

Qualifications

• Good standard of education or equivalent experience.
• Proficient in Microsoft Office and Excel.
• Experience in office environments and record keeping.
• Good written and verbal communication skills.
• Organised and methodical with a flexible attitude.
• Own transport required for travel.

Responsibilities

• Provide administrative support to HSG teams.
• Handle telephone and reception duties.
• Maintain Excel spreadsheets and other databases.
• Record client feedback and assist staff as needed.
• Occasional visits to clients across Ceredigion.

Skills

Proficient in Microsoft Office

Experience in office environment

Good written and verbal communication skills

Organised and methodical

Flexible, can-do attitude

Self-starting team player

Welsh speaker (desirable)

Education

Educated to a good standard or equivalent experience

Tools

Customer relationship management database

Excel

Job description

A community support organization in Aberystwyth is seeking an Administrative Support Staff member. The role involves providing support to the Housing Support Group, managing office duties, and engaging with vulnerable clients. We require candidates with strong organizational skills and proficiency in Microsoft Office. Additional benefits include annual leave, pension contributions, and access to employee support programs.