Housing Solutions Support Worker

Simon Community NI; Belfast; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A dedicated community support organization in Northern Ireland is seeking a passionate Housing Solutions Support Worker to deliver vital support to homeless individuals. The role involves assisting clients in obtaining housing and transitioning to independence, with a full-time commitment and varied work schedule. Strong interpersonal skills and a commitment to helping the community are essential for success in this role.

Benefits

Compassionate Culture

Pension Plan

Health & Wellbeing Initiatives

Financial Wellbeing Initiatives

Employer funded Healthcare

Death in Service Benefit

Generous Annual Leave Entitlement

Continual professional development

Occupational Sick Pay

Management Development Programmes

Blue Light Card Scheme

Great Place to Work Accredited 2024

Qualifications

• Passionate about making a difference in the community.
• Ability to provide person-centred support to individuals.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Assist clients at the point of referral for housing services.
• Deliver tailored housing-related support to service users.
• Support individuals transitioning to independent living.

Skills

Interpersonal skills

Critical thinking

Time management

Job description

Job ref: HS/SW/0925

Job type: Permanent

Quantity of Posts Available: 1

Closing date: Wednesday 08 Oct 2025 12:00

Job summary

We are currently seeking a Housing Solutions Support Worker to join our dedicated team in delivering vital, multi-agency support services to individuals who are homeless or at risk of homelessness. This role will involve close partnership working with the Northern Ireland Housing Executive, using Housing Solutions approaches to provide practical, person-centred support to individuals with complex needs.

As a Housing Solutions Support Worker, you will play a key role in assisting clients at the point of referral, delivering tailored housing-related support to existing service users, and supporting individuals as they transition from Simon Community services into more independent living arrangements. Your work will directly contribute to helping some of the most vulnerable members of our community achieve greater stability and wellbeing.

The role is full-time, working 35 hours per week on a rolling rota that includes shifts Monday to Saturday between 8am and 8pm, and Sundays from 9am to 5pm. A flexi-time system is also in operation. Positions are available in Derry/Londonderry, Belfast, and Portadown, subject to operational need.

If you are passionate about making a difference, have strong interpersonal skills, and are motivated to support those facing housing challenges, we would love to hear from you!

TYPICAL DAY IN POST

What does a typical day look like as a Housing Support Worker? No two days are the same, this post is not specifically office based which means you will have the chance to be out and about during the day.

One day you could be covering CAP, taking referrals for our accommodation services and providing housing advice, another day you could be catching up on notes in the office and dealing with Tenancy Deposit referrals, another day you could be holding housing clinics in hostels or meeting up with clients in the community to provide housing related support.

This role is varied and along with the support of your experienced colleagues, you will gain invaluable experience and receive high quality training contributing to both your personal and professional development.

Why work for the Simon Community?

• We offer an extensive benefit package, including:
• Compassionate Culture
• Pension Plan
• Health & Wellbeing Initiatives
• Financial Wellbeing Initiatives
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Continual professional development/training
• Occupational Sick Pay
• Management Development Programmes
• Blue Light Card Scheme.
• Great Place to Work Accredicated 2024

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