Housing Maintenance Scheduler: Coordinate Jobs & Drive Service

Niyaa People Ltd; Salisbury; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading contractor in the social housing sector is seeking a Scheduler to join their team in Salisbury. This office-based role requires strong customer service experience and excellent communication skills. The Scheduler will coordinate and manage work requests, ensuring efficient service delivery. With job stability, career advancement opportunities, and a competitive salary of £26,000 - £27,000, this position is ideal for organized individuals with diary management experience.

Benefits

Company bonuses

Job stability

Career development opportunities

Qualifications

• Strong customer service experience, particularly within scheduling or similar roles.
• Excellent communication skills and ability to handle customer queries professionally.
• Experience in diary management and scheduling.
• A proactive, organized individual who can manage multiple tasks under pressure.
• Comfortable working with external contractors and internal teams.

Responsibilities

• First point of contact for customers, answering queries and scheduling work requests.
• Coordinate and manage operatives' diaries, ensuring efficient scheduling.
• Run jobs from start to finish, liaising with contractors and operatives.
• Regularly communicate with external contractors and suppliers to resolve issues.
• Ensure high service standards for tenants, maintaining clear communication.

Skills

Customer service experience

Excellent communication skills

Diary management and scheduling

Proactive and organized

Team player

Job description

A leading contractor in the social housing sector is seeking a Scheduler to join their team in Salisbury. This office-based role requires strong customer service experience and excellent communication skills. The Scheduler will coordinate and manage work requests, ensuring efficient service delivery. With job stability, career advancement opportunities, and a competitive salary of £26,000 - £27,000, this position is ideal for organized individuals with diary management experience.