Housing Contract Manager

Reed Specialist Recruitment; Ringway; Remote; GBP 40,000; Full time

Job summary

A leading property consultancy is seeking a proactive Housing Contract Manager to oversee property sourcing and onboarding, manage tenant relations, and ensure compliance with housing standards. This remote role offers a competitive salary of £40,000 per year and includes benefits like a company car, generous holiday entitlement, and enhanced pay. Ideal candidates will have a strong background in social housing management and excellent negotiation skills.

Benefits

Company car provided

25 days holiday plus 8 bank holidays

Company pension

Enhanced Maternity/Paternity Pay

Health and Wellbeing programme

Enhanced Sick Pay

Compassionate Leave

Qualifications

• Minimum of 5 years' experience in social housing management.
• Strong knowledge of housing legislation and welfare reform.
• Full UK driving licence required.

Responsibilities

• Identify, procure, and onboard properties for the housing scheme.
• Conduct thorough inspections to ensure compliance with legislation.
• Act as the primary contact for council representatives and landlords.
• Oversee and document recharges to landlords for property-related expenses.
• Coordinate tenant move-ins and move-outs.

Skills

Social housing management

Communication skills

Negotiation skills

Time management

Organisational skills

Education

Chartered Institute of Housing qualification

Tools

Property management systems

Data reporting tools

Job description

Overview

Housing Contract Manager – Salary £40,000 per year. Location: Manchester (Remote). Job Type: Full-time, Permanent. We are recruiting on behalf of a leading property consultancy for a proactive and highly organised Contract Manager. This remote role is based in Greater Manchester and offers a dynamic, hands-on opportunity at the heart of our client's housing operations. If you thrive in a fast-paced environment, have a strong understanding of social housing, and enjoy building relationships that make a difference, this role is for you.

Responsibilities

• Property Sourcing and Onboarding: Identify, procure, and onboard properties for the housing scheme, ensuring all inventory and property standards are met. Maintain accurate estate records and manage inventory budgets.
• Property Inspection and Maintenance: Conduct thorough inspections to ensure compliance with legislation and housing standards. Coordinate and monitor maintenance and turnaround works, delegating tasks to contractors or internal teams and approving associated costs.
• Stakeholder Liaison and Pre-Tenancy Coordination: Act as the primary contact for council representatives, landlords, and support workers. Facilitate pre-tenancy move-ins, coordinate tenant placements, and address welfare or property concerns.
• Financial Oversight and Recharges: Oversee and document recharges to landlords for property-related expenses, including tenant damage. Negotiate and agree charge-back amounts with the council and reconcile landlord and rent payments with the internal Finance team, to ensure month-end accuracy.
• Stakeholder Engagement and Negotiation: Attend meetings with stakeholders to discuss rent reviews, tenant behaviour, and property issues. Negotiate and confirm financial agreements, reviewing terms as required.
• Tenant Management and Property Handover: Coordinate tenant move-ins and move-outs, conduct final inspections, and ensure proper handover of properties and keys. Meet tenants on-site to complete welcome packs, provide orientation, and set expectations.

Required Skills & Qualifications

• Minimum of 5 years' experience in social housing management, including tenancy and income management.
• Chartered Institute of Housing (CIH) qualification or equivalent, or willingness to work towards is desirable.
• Knowledge of local authority housing strategies and partnership working.
• Strong knowledge of housing legislation, welfare reform, and safeguarding.
• Experience with property management systems and data reporting tools.
• Excellent communication, interpersonal, and negotiation skills with a range of stakeholders.
• Strong time management and organisational abilities.
• Ability to maintain high standards of customer service and operational efficiency.
• Full UK driving licence.

Benefits

• Company car provided
• 25 days holiday, plus 8 bank holidays
• Company pension
• Enhanced Maternity/Paternity Pay
• Health and Wellbeing programme
• Enhanced Sick Pay
• Compassionate Leave

To apply for this Contract Manager position on behalf of our client, please submit your CV detailing your relevant experience and why you are interested in this position.