Housing Advisor

Castlefield Recruitment.; Manchester; On-site; GBP 80,000 - 100,000; Part time

Job summary

A prominent recruitment agency in Manchester is seeking a Housing Advisor for an interim role with a housing association. The position requires assessing social housing applications and providing customer service. Ideal candidates will have experience in social housing, strong communication skills, and the ability to handle difficult situations. The role offers competitive pay between £19 and £21 per hour and includes hybrid working after training.

Qualifications

• Experience of working within social housing.
• Able to deal with difficult customer queries and diffuse situations.
• Excellent communication skills.

Responsibilities

• Assess Social Housing applications and assist with allocation of homes.
• Provide efficient administrative service and front-line customer service across housing services.
• Deliver front-line housing management service, supporting housing service teams.

Skills

Experience in social housing

Ability to manage difficult customer queries

Excellent communication skills

Job description

Castlefield Recruitment are currently recruiting a Housing Advisor for a housing association based in South Manchester. The role is interim initially 6 - 8 weeks, paying £19 - £21 per hour umbrella, and offers hybrid working opportunities after training.

The role :

• Assess Social Housing applications and assist with the allocation of homes to successful applicants
• Provide and deliver an efficient and effective administrative service and front line customer service across housing services
• Provide a front line housing management service, ensuring support to officers within the housing service teams

The person :

• Experience of working within social housing
• Able to deal with difficult customer queries / complaints and diffuse situations
• Excellent communication skills