Housekeeping Team Member

Surrey Cricket Club; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent sports venue in Greater London is seeking a cleaner to join its housekeeping team on a casual basis. Responsibilities include ensuring high cleanliness levels and handling customer requests. Applicants must be 18+ with full right to work in the UK, flexible, physically fit, and possess excellent communication and customer service skills. The role offers £13.85 per hour excluding holiday pay.

Qualifications

• Candidates must be aged 18 or over.
• Full right to work in the UK.
• Great communication skills, both written and verbal.
• Exceptional customer service skills.

Responsibilities

• Ensure cleanliness levels of the venue remain high.
• Handle customer requests promptly and courteously.
• Perform various cleaning tasks including toilet facilities and carpets.

Skills

Communication skills

Customer service skills

Flexibility in working schedule

Physical fitness

Job description

Hours of work

• Causal basis
• Zero hour contract

Who are we

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

Working on a variety of cleaning tasks, as part of a friendly housekeeping team on a casual basis. Your top priority will be to ensure the cleanliness levels of our venue remain at an all time high while always adhering to Health and Safety standards. Due to the nature of the role, flexibility in your working schedule is a must.

What you’ll do:

• Ensure all equipment is cleaned, maintained, and stored correctly.
• Deal with any customer requests promptly and courteously.
• Cleaning duties including toilet facilities, stairs/railings, washing and hoovering carpets, dusting, polishing floors, sweeping, emptying bins and transporting waste to the compactor.
• Safe use of chemical cleaning products in line with Health and Safety guidelines such as toilet cleaner, glass cleaner, furniture polish, bathroom cleaner and brass polish.
• Safe use of department equipment including scrubber dryer, road sweeper, hoover, buggy to transport waste disposal, buffer machine, compactor and power wash.

The Person

The successful candidate will have the following experience/skills/qualities:

Essential

• Candidates must be aged 18 or over.

• Full right to work in the UK.
• Flexible in your working schedule.

• Physically fit and mobile.

• Great communication skills- both written and verbal.

• Excellent customer service skills.

£13.85 per hour excluding holiday pay.

To Apply

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

Please apply by sending a cover letter and CV outlining why you are suitable for this role and stating your current salary. Closing date for applications is the 10th March 2025.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.