Hotel Services Worker

NHS; Wales; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A large healthcare organization in Wales seeks a Hotel Services Worker to perform various tasks including cleaning, catering, and portering with flexibility across community sites. The role requires a Full UK Driving licence and seeks candidates with knowledge in catering, cleaning, and healthcare settings. This position offers a 30-hour workweek, likely to include weekends and bank holidays as needed, ensuring comprehensive service delivery for patients.

Benefits

Leading pension

Generous leave

Flexible work

Career growth

Access to ongoing learning

Responsibilities

• Cover a range of tasks including Cleaning, Catering, Driving/Portering, Linen, and Refuse.
• Work 30 hours per week, with flexible shifts to cover patient service needs.

Skills

Working in a Healthcare setting

Catering knowledge/experience

Cleaning knowledge/experience

Driving/portering knowledge or experience

Laundry/light haulage/refuse knowledge or experience

Education

School Qualifications

Additional Courses

Courses relevant to role

Job description

Hotel Services Worker

The closing date is 08 December 2025

Hotel Services Worker post to cover Glanrhyd and Community sites with a range of tasks including Cleaning, Catering, Driving/Portering, Linen and Refuse.

Must hold a Full UK Driving licence.

Main duties of the job

The base for this post is Glanrhyd hospital, but the successful candidate must be flexible to cover Glanrhyd community sites within Bridgend Locality.

30 hours per week Monday to Friday; times discussed at interview to cover service needs for patients. The role may also include weekends & Bank holidays if required.

Shift times will vary, depending on area of work if covering other areas within Glanrhyd community sites.

The Hotel Services Worker post covers all disciplines within the Facilities department, including Cleaning, Catering, Portering, Driving, Laundry, Light haulage and Refuse. Experience in these disciplines would be advantageous, although not essential.

We expect full flexibility in the successful candidate to be able to cover Glanrhyd, the Hospital and the Community sites within Bridgend locality.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Education

• School Qualifications
• Additional Courses
• Courses relevant to role

Skills, Knowledge and Experience

• Working in a Healthcare setting
• Catering knowledge/experience
• Cleaning knowledge/experience
• Driving/portering knowledge or experience
• Laundry/light haulage/refuse knowledge or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board