Hotel Manager

Whitbread Plc; Southend-on-Sea; On-site; GBP 38,000 - 50,000; Full time

Job summary

A leading hotel group is seeking an experienced Hotel Manager for their Premier Inn location in Southend-on-Sea. The successful candidate will lead diverse teams across Front of House, Housekeeping, and Maintenance, ensuring exceptional service and adherence to brand standards. Responsibilities include overseeing daily operations, interpreting business performance, and identifying improvement opportunities. The role offers a chance to contribute to a thriving hotel environment while providing outstanding experiences for guests.

Benefits

25% off at Restaurants

Up to 50% off at Premier Inn Hotels

33 days annual leave

Discounts through Perks at Work

Qualifications

• Previous management experience in hospitality or a similar environment where you led a team to success.
• Strong leadership skills and passion for customer service.
• Excellent team management and communication skills.

Responsibilities

• Lead and motivate the Front of House, Housekeeping, Back of House and Maintenance teams.
• Oversee daily hotel operations to maintain brand standards.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Job Title

Hotel Manager – Premier Inn – Southend on Sea (Eastern Esplanade)

Overview

Lead the Premier Inn Southend on Sea to provide outstanding service, safety and commercial performance for our guests. You will manage a diverse team across Front of House, Housekeeping, Back of House and Maintenance, ensuring all operations meet brand standards.

Key Responsibilities

• Lead and motivate the Front of House, Housekeeping, Back of House and Maintenance teams, driving service excellence and brand compliance.
• Oversee daily hotel operations, including bar and kitchen, to maintain Premier Inn’s reputation as the UK’s number one.
• Interpret the business picture, identify improvement opportunities and spot commercial initiatives.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain high quality standards.

Qualifications

• Previous management experience in hospitality or a similar environment where you led a team to success.
• Strong leadership skills and passion for customer service.
• Excellent team management, communication skills and a warm, genuine approach to people.
• Commitment to safety and maintaining high standards of service.

Benefits

• 25% off at Restaurants and up to 50% off at Premier Inn Hotels.
• 33 days annual leave, including bank holidays.
• Discounts at shops, travel, cinema trips, supermarkets through Perks at Work.

Equal Opportunity

Premier Inn is committed to equality and inclusion. We welcome applications from all backgrounds and encourage under‑represented groups to apply.