Host Supervisor

Mountain; City of Westminster; On-site; GBP 30,000 - 35,000; Full time

Job summary

A vibrant Soho restaurant located in City of Westminster is seeking a dedicated team member to oversee service in a busy environment. Ideal candidates will have at least 2 years of experience in a fast-paced restaurant and a genuine passion for hospitality. Responsibilities include ensuring high standards, managing guest interactions, and effective collaboration with team members. We offer 28 days of annual leave, extensive training resources, and opportunities for professional growth.

Benefits

28 days of annual leave

50% discount at all restaurants

Enhanced maternity leave and pension scheme

£300 contribution for work laptop

Qualifications

• 2 years experience in a high-energy restaurant environment.
• Full UK right to work documents required.
• Confidence in handling guest inquiries professionally.

Responsibilities

• Oversee a section in a fast-paced environment.
• Deliver high standard of hospitality to guests.
• Communicate knowledge of produce and suppliers.

Skills

Experience in a busy restaurant environment

Knowledge of reservation systems

Multitasking abilities

Customer service skills

Tools

Reservation system management

Job description

About Us:

Mountain is a buzzy, expansive Soho restaurant centred around the regional cookery of Catalonia and the produce of the Welsh terroir. With an atmospheric wood grill and wine bar, we value strong relationships with our farmers and growers. We take pride in ensuring our team is well informed about the exceptional ingredients we use. Our 600+ bottle wine list is industry acclaimed, alongside our Michelin star and other accolades. With initiatives like our grain and cheese programme, we’re passionate about staff development and career satisfaction.

What you’ll be doing:

• Overseeing a section in a fast-paced environment, ensuring turnaround times are met.
• Consistently delivering a high standard of hospitality.
• Communicating comprehensive knowledge of our produce and suppliers to our guests.
• Operating in alignment with our company values and brand ethos.
• Demonstrating efficiency in all aspects of service and the ability to multitask.
• Collaborating effectively as part of a team.
• Actively participating in and contributing to daily briefings and in-house training sessions.

What you’ll bring:

• A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
• 2 years experience in a busy, high-energy restaurant environment.
• Skilled with reservation systems like SevenRooms or similar platforms.
• Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

What’s in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!