Hospitality Supervisor Apprenticeship Level 3

Skern Training & Skills; Torridge District; On-site; GBP 17,000 - 20,000; Full time

Job summary

A leading hospitality training provider in Torridge District seeks a Hospitality Supervisor Apprentice Level 3. You will have the opportunity to develop supervisory skills while providing excellent customer service in a hands-on environment. The apprenticeship spans 9 months and includes full training alongside an experienced team. Ideal candidates will have prior hospitality experience and a desire to advance their careers in this vibrant sector.

Benefits

Access to Perkbox for discounts

Meals on duty

Uniform provided

Excellent support from a well-established team

Qualifications

• Prior experience within the Hospitality sector is essential.
• Willingness to learn and develop essential.
• Able to work under pressure and manage time effectively.

Responsibilities

• Serve customers in a front-of-house setting.
• Stock shelves and manage inventory.
• Ensure cleanliness and order in the workspace.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Problem solving skills

Team working

Initiative

Education

Maths and English at Level 2 (GCSE Grade 4)

Job description

Overview

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!

We have fantastic opportunities right now to take the next step in your hospitality career journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.

Do you love meeting new people? Do you enjoy providing the best customer service to enhance guests experience? We are looking for candidates with prior Hospitality experience who want to take the next step in their career into a supervisory role.

For our front of house operation, we are now looking for a Hospitality Supervisor Apprentice Level 3. In this exciting and varied role, you will develop your skills and gain valuable experience in how to motivate a team to deliver excellent customer service.

Able to work under pressure, you will learn how to independently supervise hospitality services and run shifts, ensuring that team members complete their job duties and making sure service stays smooth and standards stay high, you'll keeping things moving and set the tone for the shift.

You will be given full training and complete a nationally recognised qualification working alongside our experienced team.

Responsibilities

Your duties will include:

• Serving customers
• Stocking shelves
• Cleaning
• Stock taking and putting away deliveries, reporting low stock levels to management

The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:

• Time management skills
• A can-do and flexible attitude
• A willingness to learn and develop
• Communication skills

Benefits

In return we offer:

• Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
• Meals on duty
• Uniform provided
• Excellent support from a well-established team

This apprenticeship will be for 9 months duration.

Entry Requirements

Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.

Prior experience within the Hospitality sector is required for this career step into a supervisory role.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Problem solving skills
• Team working
• Initiative

Training and Qualification

Training to be provided: You will be supported by a trainer throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 3 Hospitality Supervisor Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Things to Consider

Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.

Future Prospects

We are looking for candidates who want to take their next step in their career within the Hospitality sector. Further training and next level qualifications are available.