Hospitality Operations Manager - Monday - Friday

Compass Group; London; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading hospitality team in London is seeking a Hospitality Operations Manager to oversee operations at a B&I site in Canary Wharf. The role involves managing compliance, developing a motivated team, and maximizing revenue while delivering high-quality service. Benefits include training opportunities, life assurance, and a holiday allowance.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

Great wellbeing strategy

Regular social events

Holiday purchase scheme

Volunteering days

Responsibilities

• Ensure compliance with all health & hygiene, safety, and fire regulations.
• Maintain high standards of personal and general cleanliness.
• Promote the health and wellbeing of your staff.
• Seek new business and improve overall service delivery.
• Plan and coordinate direct reports for high service delivery standards.

Job description

Overview

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth.

Are you passionate about food, drink and service, want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf.

Location: E14 5EY

Salary: £41,560 per annum

Working Pattern: 40 hours per week, Monday- Friday

Purpose

• To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business
• To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations
• To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue
• To develop and train a highly motivated team who put our customers first and deliver the contractual requirements
• To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability

Key Responsibilities

To ensure all company and statutory regulations pertaining to health & hygiene, safety, and fire are adhered to at all times.

To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations

To ensure your team wears the correct standard of dress or uniform at all times

To promote the Health and Wellbeing of your staff

To ensure that all company and client contracts are acted upon in the manner which best serves the company interests

To prepare information on financial and operational performance and activity relating to hospitality department when and where requested

To maintain a happy and helpful manner and attitude throughout your working hours

To ensure only recognised company procedures as outlined in the company manuals are in place at the unit.

To actively seek new business and to support the continued improvement of the overall service delivery within the account

To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends

To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day

Benefits

What’s in it for you?

Working with Vacherin has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support

• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.

Partnerships, Innovation, Integrity, Quality, Fun