Hospitality Assistant

Gather & Gather UK; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking passionate staff at the Royal Opera House in London to ensure exceptional service. The ideal candidate will bring restaurant experience and a genuine passion for guest services. Benefits include personal development opportunities, health schemes, and social events. Candidates must be able to manage multiple tables efficiently and handle guest inquiries professionally.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Qualifications

• Preferred previous experience in a restaurant or hospitality setting.
• Essential familiarity with food safety practices.
• Strong passion for guest services.

Responsibilities

• Greet and seat guests in a friendly manner.
• Take accurate orders using the POS system.
• Serve food and beverages timely.

Skills

Previous experience in a restaurant or hospitality setting

Familiarity with serving techniques and food safety

Strong time management skills

Job description

Overview

Join our team at the Royal Opera House Restaurants! We are looking for passionate and dedicated staff to deliver exceptional service in a world-class venue. Be part of an inspiring environment at the heart of Covent Garden.

Rate of Pay: up to £15 per hour

Location: Royal Opera House, WC2E 9DD

Responsibilities

• Greet and seat guests in a friendly and welcoming manner.
• Take accurate food and drink orders using the POS system.
• Serve food and beverages promptly while ensuring presentation meets our standards.
• Provide information on menu items, including allergies, and make recommendations to enhance the guest experience through upselling.
• Ensure compliance with food safety regulations and maintain cleanliness in the dining area.
• Assist with food preparation as needed, ensuring all items are fresh and properly stored.
• Collaborate with kitchen staff to ensure timely service and address any special requests or dietary restrictions from guests.
• Manage time effectively during busy periods to ensure all guests receive prompt attention.
• Handle guest inquiries and resolve any issues in a professional manner.

Experience

• Previous experience in a restaurant or hospitality setting is preferred.
• Familiarity with serving techniques and food safety, such allergies practices is essential.
• Basic math skills for handling transactions accurately.
• Experience in kitchen or culinary roles would be advantageous but not mandatory.
• Strong time management skills to efficiently handle multiple tables at once.
• A genuine passion for guest services and creating memorable dining experiences.

What\'s in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers