Higher Education Administrator

NCG; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational organization in North East England is seeking a highly motivated Higher Education Administrator to join its team. The role involves providing essential administrative support to students and staff, focusing on enhancing the overall student experience. Ideal candidates will possess strong general administration knowledge and excellent customer service skills. The position offers generous benefits, including flexible working and a government pension scheme.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Good general administration knowledge required.
• Must have excellent customer service skills.
• Experience in higher education administration is essential.

Responsibilities

• Provide administrative support to students and staff.
• Answer phone calls and emails, enroll students.
• Take minutes and perform general administrative tasks.

Skills

General administration knowledge

Excellent customer service skills

Knowledge of higher education administration

Ability to build positive relationships

Job description

Higher Education Administrator

Role Description

We are seeking to recruit a highly motivated HE Administrator to join our HE administration team, and to help facilitate an outstanding student experience.

This position will involve providing administrative support to both students and staff within Higher Education, this includes answering phone calls and emails, enrolling students, minute taking and other general administrative tasks, all whilst ensuring compliance with regulatory bodies.

The ideal candidate should have good general administration knowledge, excellent customer service skills and must have knowledge and experience of higher education administration. The candidate will need to demonstrate initiative, have a solution focused attitude and be able to build positive relationships with colleagues and students.

Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you. For further details and to discuss the role in more detail, please contact Elizabeth Martin, Higher Education Academic Co-ordinator [e-mail].

No agency applications will be accepted.

Employee Benefits

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG Values

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy