Higher Education Administrator

Ncg Corporation; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

A higher education institution in North East England is seeking a motivated HE Administrator to provide administrative support to students and staff, answering calls, enrolling students, and ensuring compliance with regulations. The ideal candidate will have strong general administration knowledge and excellent customer service skills. Employee benefits include generous annual leave and flexible working.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Good general administration knowledge.
• Excellent customer service skills.
• Knowledge and experience of higher education administration.
• Demonstrates initiative with a solution-focused attitude.
• Ability to build positive relationships with colleagues and students.

Responsibilities

• Provide administrative support to both students and staff within Higher Education.
• Answer phone calls and emails related to administrative tasks.
• Enroll students and take minutes during meetings.

Skills

General administration knowledge

Customer service skills

Knowledge of higher education administration

Solution-focused attitude

Relationship building

Job description

Overview

ROLE DESCRIPTION We are seeking to recruit a highly motivated HE Administrator to join our HE administration team, and to help facilitate an outstanding student experience. This position will involve providing administrative support to both students and staff within Higher Education, this includes answering phone calls and emails, enrolling students, minute taking and other general administrative tasks, all whilst ensuring compliance with regulatory bodies.

Responsibilities

• Provide administrative support to both students and staff within Higher Education, including answering phone calls and emails, enrolling students, taking minutes and performing other general administrative tasks while ensuring compliance with regulatory bodies.

Qualifications

• Good general administration knowledge
• Excellent customer service skills
• Knowledge and experience of higher education administration
• Demonstrates initiative with a solution-focused attitude
• Ability to build positive relationships with colleagues and students

Contact

Contact Elizabeth Martin, Higher Education Academic Co-ordinator, for further details and to discuss the role.

No agency applications will be accepted.

Employee Benefits

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy