Heritage Events & Guest Experience Lead

Bespoke Hotels Ltd; Tewkesbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious hotel group in Tewkesbury is seeking passionate and articulate individuals to join their team at Dumbleton Hall. The role emphasizes genuine hospitality and guest-focused service in a unique, culturally rich environment. Ideal candidates will thrive on creating memorable experiences and contribute to a transformation of this grand manor house. Previous hospitality experience is a plus, but character and attitude are valued most. Join them to embrace heritage and delight every guest.

Benefits

Staff benefits

Training and growth pathways

Unique working environment

Qualifications

• Individuals should be warm and articulate.
• Inspired by heritage and countryside hospitality.
• Eager to develop their craft in various service roles.

Responsibilities

• Welcome guests by name and anticipate their needs.
• Provide personal and cultured service.
• Create memorable moments for guests during their stay.

Skills

Guest-focused service

Attention to detail

Articulate communication

Job description

A prestigious hotel group in Tewkesbury is seeking passionate and articulate individuals to join their team at Dumbleton Hall. The role emphasizes genuine hospitality and guest-focused service in a unique, culturally rich environment. Ideal candidates will thrive on creating memorable experiences and contribute to a transformation of this grand manor house. Previous hospitality experience is a plus, but character and attitude are valued most. Join them to embrace heritage and delight every guest.