Helpdesk Administrator

Skanska Uk Plc; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading construction and facilities management company is seeking a Helpdesk Administrator to support logistical arrangements and administrative tasks for a critical contract in London. The role requires experience in FM Helpdesk roles and the ability to maintain DV security clearance. Successful candidates will work onsite 5 days a week and support operational teams in a diverse range of tasks.

Qualifications

• Experience in a similar FM Helpdesk role.
• Able to gain and maintain DV security clearance.
• Able to work onsite 5 days per week in London.

Responsibilities

• Administration of sub-contractor logistic arrangements.
• Provide administrative support to the Operational & Technical team.
• Logistical access arrangements for all areas including secure areas.

Skills

Customer facing expertise

Administration skills

Resource planning

Logistical arrangement experience

Job description

• Administration of sub-contractor logistic arrangements, including processing of service records and permit documentation, cross referencing the CAFM system as required to ensure correct information is recorded
• Provide administrative support to the Operational & Technical team
• Resource planning and allocation of resource to support in the delivery of direct/third party works in and out of hours
• Logistical access arrangements for all areas including secure areas for engineers and contractors as required; this includes car parking arrangements, and ensuring correct processes are followed
• Assist with the local team's general administration
• Undertake any other reasonable tasks that may arise from time to time as required by the Helpdesk Manager
• Experience in a similar FM Helpdesk role
• Strong customer facing expertise
• Able to gain and maintain DV security clearance
• Able to work onsite 5 days per week in London
• This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and/or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.
• Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Skanska Building Services are a leader in facilities management, trusted by top-tier clients across critical sectors, incl Defence , Education and healthcare . Right now, we're looking for Helpdesk Administrator to be based on a crucial MoD contract in London