Helpdesk Administrator

Wild Berry Associates; City Of London; On-site; GBP 24,000 - 28,000; Full time

Job summary

A growing company in the healthcare sector is seeking a Helpdesk Administrator in Borehamwood. The role involves managing laboratory queries, providing excellent customer service, and engaging in professional training. Ideal candidates will have experience in similar environments and must be British Citizens or hold Indefinite Leave to Remain. This position offers a competitive salary and professional development opportunities.

Benefits

Healthcare

Training

Progression Opportunities

Qualifications

• Experience as a Helpdesk Administrator or similar required.
• Experience in laboratory, scientific, or healthcare environments is essential.
• Must be a British Citizen or hold Indefinite Leave to Remain.

Responsibilities

• Manage incoming queries through the internal ticketing system.
• Deliver excellent customer service with a positive approach.
• Engage in professional skill training and development.

Skills

Customer Service Skills

Proactive Attitude

Job description

Overview

Helpdesk Administrator

£24,000 - £28,000 + Training + Progression + Healthcare + Perks

Borehamwood

Are you a Helpdesk Administrator with a background in Laboratories or Healthcare or Scientific or Medical or Similar? Are you looking for training and career progression within a growing company? Are you looking for a nice environment with a great team atmosphere?

This company are very successful and growing even in today’s current climate. Off the back of this, they are looking to take on a helpdesk administrator that they can invest in with plenty of opportunity for training and professional development. They are known for their great work environment and staff benefits, which means they have an excellent retention rate. Their continued success means that as they grow further there will be opportunities to progress within the company down the line, making this a fantastic time to join.

Responsibilities

• Handle incoming queries for a laboratory using the internal ticketing system
• Provide strong customer service with a proactive, can-do attitude
• Opportunity to train and develop professional skills

Qualifications

• Previously worked as a Helpdesk Administrator or similar
• Experience working in Laboratories or Scientific or Medical or Healthcare or similar environments
• Great Customer Service skills with a can-do attitude
• You must be a British Citizen or have Indefinite Leave to Remain to apply for this position

Reference: 110925HSL-PM

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Please note that no terminology in this advert is intended to discriminate on the grounds of a person\'s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.