Healthcare Receptionist & Admin Part-Time (GP Practice)

Dorking Healthcare Ltd.; Godstone; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare provider in Godstone is seeking an enthusiastic part-time Receptionist/Administrator to manage patient enquiries and support the practice team. The role involves handling appointment requests, managing correspondence, and ensuring the smooth operation of the surgery for over 7,000 patients. Strong organizational and communication skills are essential, along with a minimum of one year in a similar administration role. This position includes training opportunities and benefits like NHS pension membership and annual leave.

Benefits

NHS pension scheme

27 days annual leave plus bank holidays

Employee Assistance Programme

Opportunities for training and career progression

Qualifications

• Minimum of one year of administration experience in a similar role.
• Efficient and meticulous approach to tasks.
• Ability to maintain confidentiality at all times.

Responsibilities

• Dealing with patient enquiries face-to-face and via telephone.
• Booking appointments and managing patient requests.
• Managing communications through the NHS App and interactive website.

Skills

Attention to detail

Time management

Effective communication

Education

GCSE (Grade A-C) or equivalent in English and Maths

Tools

SystmOne

Microsoft Word

Email systems

Job description

A local healthcare provider in Godstone is seeking an enthusiastic part-time Receptionist/Administrator to manage patient enquiries and support the practice team. The role involves handling appointment requests, managing correspondence, and ensuring the smooth operation of the surgery for over 7,000 patients. Strong organizational and communication skills are essential, along with a minimum of one year in a similar administration role. This position includes training opportunities and benefits like NHS pension membership and annual leave.