Healthcare Navigator & Telephonist - Patient Care Champion

Torbay and South Devon NHS Foundation Trust; Paignton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK is seeking a Healthcare Navigator/Telephonist/Administrator to provide high-quality care to patients. The role involves following practice protocols, handling appointments, and delivering exceptional customer service in a supportive team environment. Ideal candidates will have strong communication skills and a caring nature, contributing to an innovative practice environment that serves nearly 16,000 patients.

Qualifications

• Good communication skills.
• Commitment to teamwork.
• Caring and proactive professional manner.

Responsibilities

• Follow practice protocols for patient contact.
• Handle appointment management and patient registration.
• Provide high levels of customer service.

Job description

A healthcare provider in the UK is seeking a Healthcare Navigator/Telephonist/Administrator to provide high-quality care to patients. The role involves following practice protocols, handling appointments, and delivering exceptional customer service in a supportive team environment. Ideal candidates will have strong communication skills and a caring nature, contributing to an innovative practice environment that serves nearly 16,000 patients.