Healthcare Assistant (Zero Hour) Birmingham

NHS; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A trusted healthcare provider in Birmingham is seeking a Healthcare Assistant (Zero Hour) to assist qualified nurses in the safe transfer of patients. You will deliver compassionate care, provide crisis intervention for patients, and maintain dignity and comfort at all times. The ideal candidate should possess enhanced DBS clearance, a full UK driving licence, and excellent communication skills. This role requires a proactive individual who can work independently or as part of a team, within a flexible work environment.

Qualifications

• Enhanced DBS clearance for both adults and children.
• Full UK driving licence for manual and automatic vehicles with 6 or fewer points.
• Right to work in the UK.

Responsibilities

• Assist qualified nurses in the safe transfer of patients.
• Deliver compassionate care, maintaining dignity and comfort.
• Provide crisis intervention for patients experiencing mental health difficulties.

Skills

Enhanced DBS clearance for both adults and children

Excellent written and verbal communication skills

Strong attention to detail and focus on accuracy

Proactive and positive

Good time management skills

Job description

Healthcare Assistant (Zero Hour) Birmingham

Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.

Main duties of the job

• Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism.
• Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations.
• Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support.
• Drive ambulances when required, ensuring safe, smooth and timely journeys.
• Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care.
• Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests.
• Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority.
• Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date.
• Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service.
• Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction.

About us

Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.

Essential Skills

• Enhanced DBS clearance for both adults and children
• Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• Right to work in the UK
• Excellent written and verbal communication skills
• Strong attention to detail and focus on accuracy
• Proactive, positive and able to work independently or as part of a team
• Well organised with good time management skills
• Experience in a healthcare support or compliance focused role

Person Specification

• Enhanced DBS clearance for both adults and children
• Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• Right to work in the UK
• Excellent written and verbal communication skills
• Strong attention to detail and focus on accuracy
• Proactive, positive and able to work independently or as part of a team
• Well organised with good time management skills
• Experience in a healthcare support or compliance focused role

Experience

• Enhanced DBS clearance for both adults and children
• Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• Right to work in the UK
• Excellent written and verbal communication skills
• Strong attention to detail and focus on accuracy
• Proactive, positive and able to work independently or as part of a team
• Well organised with good time management skills
• Experience in a healthcare support or compliance focused role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.