Healthcare Assistant - Emergency Department - Shrewsbury

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 24,000; Full time

Job summary

A regional healthcare provider in Shrewsbury is seeking Healthcare Assistants for the Emergency Department. The roles offer full-time and part-time positions assisting with patient care, including hygiene needs and observations. Ideal candidates will have strong communication skills, flexibility, and the ability to work in a challenging environment. Training opportunities are available, making this an exciting time to join the department.

Qualifications

• Must possess strong communication skills and teamwork abilities.
• Must be flexible in working days, nights, and weekends.
• Experience in patient care or healthcare roles is preferred.

Responsibilities

• Support patients with hygiene needs including bathing and personal care.
• Accurately record patient observations and report abnormalities.
• Escort patients to different wards and departments.
• Move patients safely using appropriate techniques.

Skills

Caring

Compassionate

Strong communication skills

Observation skills

Teamwork

Flexibility

Job description

Overview

A Vacancy at The Shrewsbury and Telford Hospital NHS Trust. An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.

Requirements

• We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.
• You must have good communication skills and be able to work well as part of a team.
• You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service.

Responsibilities

• Provide support to patients to maintain their hygiene needs. This may include actions such as: Bathing/washing/Care of mouth, hair, nails and eyes
• Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.
• Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.
• To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids.

Development and Training

The Royal Shrewsbury Hospital Emergency Department is undergoing a significant change in the environment currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin and Powys. A very exciting time to join our ED with opportunities to develop with formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health. For HCA’s and ECT’s (B3 in ED) our Clinical Nurse Educators will take you through the robust training program.

Additional Information

For full duties and responsibilities please refer to the attached document entitled Job Description.

This advert closes on Tuesday 7 Oct 2025