Health Records Trainer/ Supervisor

STOCKPORT NHS FOUNDATION TRUST; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local healthcare provider is looking for a Health Records coordinator to oversee training and audits within their busy Health Records Department at Stepping Hill Hospital. The role requires strong organisational skills, knowledge of Health Records procedures, and the ability to adapt to changes. The successful candidate will provide training and support to staff, ensuring quality and compliance is maintained. This position offers benefits such as generous annual leave, NHS pension scheme membership, and other employee perks.

Benefits

27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Qualifications

• Ability to work on your own initiative to support the management of the Health Records team.
• Enthusiastic and motivated approach to work.
• Acceptance of constant changes in the workplace.

Responsibilities

• Provide full training for new starters within the Health Records Department.
• Undertake regular quality audits in line with departmental guidelines.
• Provide general supervision for the Health Records teams during pressure periods.

Skills

Knowledge of Health Records procedures

People skills

Organisational skills

Job description

Overview

An exciting opportunity has arisen within the extremely busy Health Records Department at Stepping Hill Hospital. The successful applicant will belong to an important integrated Health Records service provided 365 days of the year. This is a training and audit role which supports a very busy fast paced reception and clinic preparation team. The ability to work on your own initiative to support the management of the Health Records team and present a quality service to all users is essential. You will also be required to work closely with the other members of the management team. Knowledge of Health Records procedures and systems, specifically Patient Centre, is essential. You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes in the workplace are essential. Staff management experience would be an advantage, but more important will be people and organisational skills.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods. We recognise that flexible working is important; we take requests for flexible working seriously and will consider any request we receive to explore if it may fit with the needs of the service.

Responsibilities

• To provide full and comprehensive training for existing and new starters within the Health Records Department.
• To provide ongoing training, support and mentoring for new and existing staff performing across all aspects of the busy reception and clinic preparation processes.
• To undertake regular quality audits in line with departmental guidelines for the reception and clinic preparation process; maintain audit activity to the deadlines specified in the audit programme.
• To partake in other audits (including case note tracking and the Refer to Treatment process) for the Health Records department as directed by the Management Team.
• To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
• Flexibility with start and finish times may be required on occasion to support training requirements.

Qualifications and Skills

• Knowledge of Health Records procedures and systems, specifically Patient Centre, is essential.
• You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work.
• People skills and acceptance of constant changes in the workplace are essential.
• Experience in staff management would be an advantage, but strong people and organisational skills are more important.

Diversity, Flexible Working and Benefits

• We are committed to diversity and want our workforce to reflect the communities we serve.
• We recognise flexible working as important and will consider requests where possible to fit service needs.
• Benefits we offer to you include: Between 27-33 days of annual leave plus bank holidays; NHS pension scheme membership; salary sacrifice schemes for lease cars, home electronics and more; NHS Staff discounts; Cycle to work scheme; Salary finance; Stockport Credit Union.