Health Care Support Worker - Outpatients

NHS National Services Scotland; Glasgow; On-site; GBP 24,000 - 28,000; Full time

Job summary

A major healthcare provider in Glasgow is seeking a healthcare professional to support the outpatient service. Responsibilities include high-standard patient care, management of resources, and performing various tests. Candidates must have a minimum of 2 years in a healthcare setting and IT skills for electronic record-keeping. This position offers a Monday - Friday shift pattern and encourages applications from diverse backgrounds.

Qualifications

• Minimum of 2 years in a healthcare setting required for this Band 3 post.
• Essential IT skills for inputting patient information into electronic records.

Responsibilities

• Join the Team in General outpatients Stobhill ACH North Glasgow.
• Support the Outpatient Service and contribute to service development.
• Perform tests and monitor changes in patient health.

Skills

Healthcare experience

IT skills

Education

SVQ 2 in Healthcare or working towards it

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is: Monday - Friday.

Responsibilities

• Join the Team in General outpatients Stobhill ACH North Glasgow, working within the nursing and multi-professional team to ensure a high standard of care to this patient group.
• Support the Outpatient Service within a dynamic, diverse environment and contribute to the ongoing development of the service.
• Contribute to effective management of resources including supplies and equipment.
• Share responsibility for housekeeping, stock control and participate in Health & safety audits within the department.
• Maintain effective written and verbal communication, work as part of a multidisciplinary team, and record and report patient observations.
• Perform a range of tests (e.g., urinalysis, blood pressure, bladder scanning, blood glucose monitoring, and wound observation) and monitor changes in patient health (physical/psychological).

Qualifications

• Minimum of 2 years in a healthcare setting is required for this Band 3 post, as well as an SVQ 2 in Healthcare or working towards it.
• IT skills are essential, including inputting patient information into electronic records.

Requirements

• Flexibility to support the service and, if necessary, engaging in multi-site working within NHS Greater Glasgow and Clyde to ensure service provision.
• PVG Scheme Membership/Disclosure Scotland Check is required.

Equality, Diversity and Armed Forces

NHS Greater Glasgow and Clyde encourages applications from all sections of the community and promotes a culture of inclusion. By signing the Armed Forces Covenant, NHSGGC commits to being a Forces Friendly Employer and supports applications from the Armed Forces Community, recognizing military skills, experience and qualifications during recruitment.

Informal contact

Lorna Halliday, Senior Charge Nurse, 0141 355 1241, [e-mail]

Application process

Details on how to contact the Recruitment Service and information for candidates are available through the information for candidates (no external site details included here).

Additional notes

NHS Greater Glasgow and Clyde– NHS Scotland encourages applications from all sections of the community and supports a diverse workforce. Information on responsible use of AI or third-party tools is not included in this description and should be addressed through standard application integrity guidelines.