Health Care Assistant

NHS; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Newcastle upon Tyne is looking for a Health Care Assistant to support their nursing team. The successful candidate will assist in various nursing duties under supervision, including patient monitoring and administration. The position requires a Care Certificate and knowledge of clinical software. A friendly team environment with responsibilities in patient care and teamwork awaits.

Qualifications

• Knowledge of MS Office based computer programmes.
• Able to deal effectively with the general public.
• Show initiative and innovation.

Responsibilities

• Assist the Practice clinical team with patient care.
• Perform venepuncture, blood pressure checks, and health monitoring.
• Maintain clinical targets and documentation.

Skills

Good Health

Sound oral communication skills

Attention to detail

Ability to manage own workload

Teamwork

Education

Care Certificate for Health and Social care

Qualified in Phlebotomy

Experience in Primary or Secondary Care

Tools

SystmOne clinical software

MS Office (Word, Excel, Outlook)

Job description

Overview

An exciting opportunity has arisen for an experienced Health Care Assistant to join our expanding nursing team. We are looking to increase our HCA support by 16 - 18 hours to be worked over 2/3 days.

About us

You will be joining an established hard working friendly team that have regular social events throughout the year. We have clinical meetings on a weekly basis with the larger clinical team as well as nursing team meetings. You will be well supported within the practice.

We are a SystmOne practice with high QOF achievement.

Denton Turret has 3 GP Partners, 2 salaried GP, 2 Advanced nurse practitioners, 1 Emergency care practitioner, 2 Practice nurses and 2 HCA's within the clinical team.

As part of Newcastle Outer West Network, we have access to First Contact Physiotherapists, First Contact Mental Health workers, Dieticians, Counsellors, Pharmacists and Lifestyle coaches.

Job responsibilities

• Job Title Health Care Assistant
• Reports to Practice Nurse Clinically
• Accountable to Practice Manager / Partners
• Hours 16 hours per week
• Job Summary The post-holder will work under the direct supervision of the Practice Nurse and strictly in accordance with specific Practice guidelines and protocols, and will assist the Practice clinical team with the care of Practice patients, including treatment, preventative care, screening, patient education provision and delivery of prescribed programmes of patient care.
• Main responsibilities
  1. Nursing
  2. The post-holder will perform various nursing duties, inclusive of: Venepuncture, glucose tolerance tests, blood pressure checks, height, weight monitoring, BMI, urinalysis, phlebotomy.
  3. Participating in programmes for the management of long-term conditions, e.g. basic annual diabetic, coronary heart disease / NHS Health Checks, asthma and other relevant clinics.
  4. Provide lifestyle advice to patients making any necessary referrals within the Practice.
  5. Encourage self care and self-management of self-limiting conditions through health promotion.
  6. Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed.
  7. Processing and management of laboratory samples requested by GPs/Nurses.
• Administrative and Professional responsibilities
• Ensure accurate and legible notes of all consultations and treatments are recorded in the patient notes.
• Ensure the clinical computer system is kept up to date with accurate details recorded.
• Ensure clinical targets are achieved at all patient contacts.
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice.
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports.
• To assist in seasonal and special projects as requested e.g. flu campaign.
• Order and display of Health Promotion materials.
• Restock consumables for medical equipment.
• Restock clinical areas and consulting rooms.
• Act as a chaperone when requested to, either by a patient or a clinician.

Infection Control and Service Improvement

• Infection Control
  • Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards, including: handwashing; universal hygiene procedures; collection and handling of laboratory specimens; segregation and disposal of waste materials; decontamination of instruments and clinical equipment; reporting and treatment of sharps injuries; dealing with blood and body fluid spillages; assisting patients and colleagues in adopting sound infection control measures.
  • Understand and apply the principles of the cold chain. Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility. Ensure clinical waste collection runs smoothly, reporting any problems to the Practice Nurse or Practice Manager. Ensure sharps bins are ready for collection with accurate labelling. Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health (COSHH).
• Service Improvement
  • Be aware of and, if appropriate, assist in current clinical audit.
  • Contribute to the preparation of local guidelines, protocols and standards.
  • Work with colleagues in the team on the development of current and new services and other initiatives.
  • Be aware of current approaches, including research, to the management of patient care within general practice.

Other Clauses

This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the postholder. The post holder is required to carry out any reasonable duties requested by the Partners and/or the Practice Manager. The post holder will be required to adhere to any practice requirements, or stipulations arising within a legislative context from a recognised and legitimate third party.

Person Specification

Experience

• Good Health
• Knowledge of MS Office based computer programmes (e.g. Word, Excel, and Outlook).
• Sound oral communication skills.
• Ability to deal effectively and efficiently with the full range of the general public.
• Show initiative and innovation.
• Knowledge of SystmOne clinical software.
• Able to work effectively as part of a team.
• Attention to detail and willingness to see a job through to the end.
• Able to manage own workload and remain calm under pressure.
• A commitment to the development of self and others.
• Flexibility in approach to meet the needs of the practice.

Qualifications

• Care Certificate for Health and Social care
• Qualified in Phlebotomy
• Knowledge of MS Office based computer programmes (e.g. Word, Excel, and Outlook).
• Knowledge of SystmOne clinical software.
• Experience in Primary or Secondary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.