Head of Operations

Bis Henderson; England; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading logistics company in Wellingborough is looking for a Head of Operations to oversee operational excellence and strategic change. This pivotal role combines hands-on management with strategic oversight to ensure the logistics network supports business growth. The ideal candidate will have a strong background in logistics, leadership experience, and a passion for driving continuous improvement.

Qualifications

• Proven experience in a senior leadership role within a fast‑paced logistics operation.
• Strong commercial awareness and strategic mindset.
• Successful track‑record of leading continuous improvement projects.

Responsibilities

• Leading and managing day‑to‑day operations across warehousing and transport.
• Inspire, manage, and develop operational teams to deliver high performance.
• Driving a culture of continuous improvement and operational excellence.

Skills

Leadership in logistics operations

Strategic mindset

Continuous improvement

People management

Growth driving

Job description

Location: Wellingborough

Salary: 60,000 - 70,000 (depending on experience)

Summary:

As Head of Operations, you will be the driving force behind operational excellence and strategic change within this high‑growth logistics business. It is an exciting time to join as they embark on several transformational projects that will shape the future of their operations.

This is a pivotal and varied leadership role where you'll combine hands‑on operational management with strategic oversight, ensuring the logistics network is fit for scale.

Key Responsibilities

• Leading and managing day‑to‑day operations across warehousing and transport.
• Inspire, manage, and develop operational teams to deliver high performance, ensuring service levels and KPIs are met.
• Driving a culture of continuous improvement and operational excellence, whilst ensuring compliance across the whole operation at all times.
• Collaborate with wider teams to align operational strategy with business objectives and goals.
• Lead the successful execution of various transformational projects to facilitate business growth.

Key Skills / Experience

• Proven experience in a senior leadership role within a fast‑paced logistics operation.
• Strong commercial awareness and strategic mindset.
• Successful track‑record of leading continuous improvement projects.
• Excellent people management and leadership skills.
• Previous experience driving growth is particularly desirable, as well as experience within ecommerce operations.