Head of Operations

VanRath; Belfast; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading recruitment agency is assisting a prestigious 4-star hotel in Belfast seeking a driven Head of Operations. The role involves leading hotel operations, ensuring guest satisfaction, and managing teams. Ideal candidates should have proven hospitality leadership experience. Competitive salary and benefits, with opportunities for career development are offered in a supportive work environment.

Benefits

Competitive salary and benefits package

Career development opportunities

Staff incentives

Free parking

Discounted rates for friends & family

Qualifications

• Proven experience in hotel or hospitality operations leadership.
• Ability to inspire and develop teams.
• Results-focused mindset balancing strategy and execution.

Responsibilities

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth service and high guest satisfaction.
• Manage budgets and control costs.

Skills

Operational insight

Commercial awareness

People management

Communication skills

Problem-solving skills

Job description

VANRATH are delighted to be assisting a Prestigious 4* Hotel with the Recruitment of a Head of Operations to join a growing and dynamic workplace based in South Belfast.

An exciting opportunity has arisen for an experienced, driven, and strategic Head of Operations to lead the day‑to‑day performance of a prestigious 4‑star hotel in Belfast.

Salary: Negotiable Depending on Experience

Hours: Flexible Start Times / 40 hours per week

We're seeking a hands‑on leader with strong operational insight, commercial awareness, and a passion for exceptional guest experiences. You'll work closely with the General Manager to deliver operational excellence, motivate high‑performing teams, and drive profitability.

Key Responsibilities

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth, efficient service and consistently high guest satisfaction.
• Inspire and develop department heads and their teams to achieve outstanding results.
• Manage budgets, control costs, and contribute to strategic plans for revenue growth.
• Monitor performance metrics, identify improvement opportunities, and implement best practices.
• Uphold compliance with health, safety, and brand standards.
• Foster collaboration across departments and act as a key liaison with senior management and stakeholders.

What You'll Bring

• Proven experience in hotel or hospitality operations leadership.
• Strong people management, communication, and problem‑solving skills.
• A results‑focused mindset with the ability to balance strategy and day‑to‑day execution.

What's on Offer

• Competitive salary and benefits package.
• Career development and progression opportunities.
• Supportive and inclusive work environment.
• Staff incentives, free parking, and discounted friends & family rates.
• The chance to make a real impact in one of Belfast's leading 4‑star hotels.

For more information please reach out to Jack Groves @ VANRATH for a confidential chat.