Head of Estates and Facilities

Ty Hafan; Penarth; On-site; GBP 48,000 - 49,000; Full time

Job summary

A leading charity organization in Wales seeks a Head of Estates and Facilities. This role involves managing estates planning, leading health and safety compliance, and overseeing maintenance to ensure that facilities are secure and compliant. The ideal candidate has strong leadership skills, extensive management experience, and a commitment to delivering high-quality services. This position offers a salary up to £48,150, benefits including 30 days holiday, and allows for hybrid working arrangements.

Benefits

30 days holiday entitlement

Group Personal Pension Scheme

Life assurance

Wellbeing support

Healthcare Cash Plan

Discounted gym membership

Qualifications

• Proven experience in a Senior Management position for Estates and Facilities services.
• Experience in managing diverse and complex estates.
• Sound knowledge of health and safety with a robust program.

Responsibilities

• Manage estates planning, management, and facility support activities.
• Lead health and safety compliance and coordinate relevant activities.
• Ensure scheduled maintenance with minimal disruption.

Skills

Senior Management experience

Health & Safety knowledge

Leadership skills

Customer service orientation

Problem-solving skills

Job description

Vacancy type : Paid Vacancy

Function : Facilities & Estates

Location : Head Office - Sully

Salary : Up to £45,251 during probation and up to £48,150 post probation (depending on experience)

Contract type : Permanent

Contract hours : Full time

Weekly hours : 37.5 hours per week

Closing Date : 14 / 01 / 2026

We have an exciting opportunity for a Head of Estates and Facilities to join us at Ty Hafan.

About the role

The Head of Estates and Facilities will provide an effective service-based provision for all estates planning, management and facility support activities, ensuring our property portfolio is fit for purpose and compliant with all relevant legislation and regulations. This includes leading a proactive and responsive maintenance service that supports the operational needs of the Charity.

This post holder is the Health and Safety Lead for the Charity, co-ordinating, supporting and advising on all aspects with regards to health and safety to ensure compliance with all relevant legislation and regulations. This post holder also chairs the Health and Safety Committee, and is responsible for monitoring, managing and reporting on all matters pertaining to Health & Safety compliance and regulation.

The role is based at our Sully site with a requirement to travel to our retail shops and with some occasional flexibility to work from home.

Key responsibilities

Ensuring our estate and facilities are safe, secure, and fit for purpose, and compliant with all relevant legislation and regulation, including health and safety.

Ensuring our facilities enable the delivery of high-quality, safe services for our service users and beneficiaries

Overseeing building maintenance

Ensure scheduling and controlling planned, preventive and reactive maintenance works with site staff and contractors to ensure minimum disruption.

Manage the development and delivery of a comprehensive estates and facilities programme of capital projects on time and on budget.

Providing excellent customer service and develop service standards and SLAs to provide an effective and consistent service to colleagues across the charity.

Advising on all aspects of Health, Safety and Welfare across the Charity, monitoring and reviewing health and safety plans, method statements and risk assessments.

Effectively lead and manage the Estates and Facilities team in line with the Charity's values.

About you

We are looking for someone who has :

• Proven experience in a Senior Management position with responsibility and accountability for the successful delivery of Estates and Facilities services with a Health & Safety remit.
• Experience of managing and improving services across a comparable diverse and complex estate.
• Experience of leading or contributing to estates and capital programme strategy and leading on the delivery of capital projects and the related budgets.
• Sound knowledge of health and safety with experience of delivering a robust health and safety programme.
• Strong leadership skills with the ability to motivate and inspire teams.
• Positive, committed to providing high levels of customer service and able to develop strong working relationships.
• Proactive, resourceful and solution oriented.

Benefits

Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)

A Group Personal Pension Scheme with an employer contribution of 5%

Life assurance (death in service benefit)

Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.

Unlimited access to a 24/7 online GP as well as a range of other health experts

Healthcare Cash Plan

Claim back the cost for appointments and treatment such as dental, optical or physio

Cycle to work, technology, mobile phone and will writing schemes

Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)

Hybrid working, and when onsite free, secured parking.

About us

Ty Hafan ambition is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that needs of each child and their family are unique, and we know that caring for a child with life-shortening condition is often extremely demanding. Our aim is to make sure that no one is doing this alone. Our colleagues, volunteers and supporter are crucial in the delivery of our ambition - we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose No family should have to face the unimaginable loss of their child alone. With children and families at the heart, of all we do, at end of life, through bereavement and beyond.

Our Values Demonstrating compassion, Providing excellent service, Working together and Taking ownership.

Further information

If you are seeking a role where you can make a difference, please see the attached job description and person specification for more information. For any queries regarding the role, please email.

Please note

All applications and interviews will be assessed using the person specification included within the job description.

This role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

We may close the vacancy earlier should sufficient applications be received.

Equal opportunity statement

Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.