Guest Reservations Specialist

Tablebook.me; North Hertfordshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A restaurant reservation management company in Hertford is seeking a Guest Reservations Specialist to join their team. This full-time role includes assisting guests with restaurant bookings, solving issues, and managing reservations accurately. With a starting salary of up to £25,396 plus bonuses, the position offers career growth and full training. The ideal candidate should possess strong communication, problem-solving skills, and a detail-oriented approach. Join a supportive team and enjoy a fast-paced work environment.

Benefits

Up to £25,396 starting salary + performance bonus

28 days holiday and pension scheme

Full onboarding and career development pathways

Modern, comfortable office

Supportive team

Qualifications

• Strong phone and writing skills.
• Ability to think quickly under pressure.
• Detail-focused and proactive approach.

Responsibilities

• Assist guests in securing restaurant bookings.
• Handle real-time issues with a friendly demeanor.
• Manage reservations accurately and quickly.
• Send booking confirmations and respond to inquiries.

Skills

Customer service skills

Communication skills

Problem-solving skills

Organizational skills

Team player

Job description

Guest Reservations Specialist

Hertford | Up to £25,396 + bonus | Career growth | Full training provided

Do you love helping people and solving problems? Want to work with some of the UK’s most exciting restaurants?

Tablebook.me is looking for a Guest Reservations Specialist to join our growing team in Hertford. We manage restaurant bookings with care, precision, and personality—giving guests exceptional service while supporting leading hospitality brands.

If you’re a great communicator with an eye for detail and a proactive approach, we want to hear from you!

What You’ll Be Doing

• Helping guests secure bookings at fantastic restaurants
• Solving real-time issues with a calm, friendly approach
• Managing reservations with speed and accuracy
• Sending confirmations and handling emails and guest enquiries

What We’re Looking For

• A people‑person with great phone and writing skills
• A quick thinker who enjoys problem‑solving
• A team player who’s organised, detail-focused, and proactive
• Customer service experience is helpful—but not essential. We provide full training.

Why Join Us?

• Up to £25,396 starting salary + performance bonus
• 28 days holiday and pension scheme
• Full onboarding and career development pathways
• Modern, comfortable office in central Hertford
• Work with iconic restaurants across the UK
• Join a growing company with exciting plans
• Supportive, close‑knit team
• Fast‑paced role where no two days are the same

Working Hours

Full-time, 40 hours per week on a set rota

Includes some evenings and weekends on rotation

Office hours: 9am–9pm, 7 days a week

Ready to Apply?

Click apply to send us your CV - or get in touch if you’d like to know more. We’re excited to meet our next team member!

Tablebook.me

C4 The Chase

Foxholes Business Park

Hertford

Herts

SG13 7NN