Guest Experience Specialist — Part-Time Hospitality

F1 Arcade; Birmingham; On-site; Part time

Job summary

An innovative entertainment venue in Birmingham is looking for a part-time Receptionist to be the welcoming face for guests. The role involves greeting visitors, managing bookings, handling payments, and ensuring a memorable experience. Ideal candidates should be friendly and organized, enjoying a fast-paced hospitality environment. Responsibilities include managing guest inquiries, processing payments, and maintaining the reception area. This position offers a salary of £13.00 per annum plus service charge.

Qualifications

• Energetic and friendly person who enjoys interacting with guests.
• Strong organizational abilities to manage bookings and payments.
• Experience in hospitality is a plus.

Responsibilities

• Greet and welcome guests professionally as they arrive.
• Handle check-ins and check-outs efficiently.
• Answer phone and online enquiries about bookings.
• Provide guests with clear information about their experience.
• Process payments accurately and manage transactions.
• Maintain cleanliness and presentation at the reception area.
• Assist with group bookings and corporate events.
• Attend team meetings and contribute to team environment.

Skills

Friendly demeanor

Organizational skills

Ability to thrive in a fast-paced environment

Job description

An innovative entertainment venue in Birmingham is looking for a part-time Receptionist to be the welcoming face for guests. The role involves greeting visitors, managing bookings, handling payments, and ensuring a memorable experience. Ideal candidates should be friendly and organized, enjoying a fast-paced hospitality environment. Responsibilities include managing guest inquiries, processing payments, and maintaining the reception area. This position offers a salary of £13.00 per annum plus service charge.