Guest Experience Host — Receptionist (Hospitality)

Lochardil House; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in Inverness is seeking a dedicated Receptionist. This full-time role involves welcoming guests, managing reservations, and ensuring a pleasant stay. Candidates should have prior experience in hospitality, excellent communication skills, and a warm personality. The position requires flexibility for evening and weekend shifts. Salary is £12.60 per hour, with additional service charges and benefits like discounts for family and a supportive work environment.

Benefits

Discount for family and friends

Professional development opportunities

Employee discount platform

Cycle Scheme

Employee Assistance Programme

Refer a Friend incentive scheme

Qualifications

• Previous experience in a similar role within the hospitality industry.
• Excellent communication and interpersonal skills.
• A warm and welcoming personality.
• Strong organizational abilities and attention to detail.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Welcome guests and manage check-ins and check-outs.
• Handle reservations and provide exceptional customer service.
• Ensure guests have a comfortable and enjoyable stay.

Skills

Hospitality experience

Communication skills

Organizational abilities

Multitasking

Proficiency with hotel management software

Professional appearance

Tools

Microsoft Office

Job description

A leading hospitality provider in Inverness is seeking a dedicated Receptionist. This full-time role involves welcoming guests, managing reservations, and ensuring a pleasant stay. Candidates should have prior experience in hospitality, excellent communication skills, and a warm personality. The position requires flexibility for evening and weekend shifts. Salary is £12.60 per hour, with additional service charges and benefits like discounts for family and a supportive work environment.