Guest Experience Assistant: Start Your Hospitality Career

Career Choices Dewis Gyrfa Ltd; St Helens; On-site; GBP 20,000 - 22,000; Full time

Job summary

A leading UK hotel management company is seeking a Guest Service Assistant in St Helens. This role involves delivering excellent service across various guest-facing areas, supporting tasks such as check-in, food service, and maintaining cleanliness. The ideal candidate should have a passion for hospitality, strong communication skills, and a proactive approach. Benefits include career development programs, discounts on hotel stays, and access to leisure facilities.

Benefits

Career development through funded apprenticeships

Discounts on hotel stays and major retailers

Free use of gyms and leisure facilities

Access to wellbeing and legal support

Qualifications

• Genuine passion for people and hospitality.
• Ability to work as part of a team.
• No prior experience required.

Responsibilities

• Deliver excellent service across reception, restaurant, and events.
• Support check in/out and food and drink service.
• Help maintain cleanliness and presentation in all guest areas.

Skills

Strong communication skills

Proactive approach

Comfortable using technology

Tools

MS Office

Job description

A leading UK hotel management company is seeking a Guest Service Assistant in St Helens. This role involves delivering excellent service across various guest-facing areas, supporting tasks such as check-in, food service, and maintaining cleanliness. The ideal candidate should have a passion for hospitality, strong communication skills, and a proactive approach. Benefits include career development programs, discounts on hotel stays, and access to leisure facilities.