Ground Floor Team Member

Premier Inn; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Hatfield is seeking a Front of House Team Member to enhance the guest experience. In this role, you will use your friendly personality and customer service skills to welcome guests, serve meals, and collaborate with the housekeeping team. Immediate start with a pay rate of up to £12.56 per hour and a fixed-term contract until March 31, 2026. Comprehensive training and benefits are provided, including discounts and a complimentary breakfast.

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on shops and utilities

Complimentary Premier Inn breakfast for 2

Qualifications

• No previous experience needed.
• Customer service skills are essential.
• Friendly personality is a must.

Responsibilities

• Welcome guests and provide them with a positive experience.
• Assist in serving meals and making cocktails.
• Collaborate with housekeeping to ensure rooms meet standards.

Job description

Ground Floor Team Member – Hatfield Premier Inn

Come and be a Front of House Team Member at Hatfield Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Job Details

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Fixed Term Contract until 31/03/2026

HOURS: 20 hours per week

LOCATION: Comet Way, Lemsford Rd, Hatfield AL10 0DA

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Hatfield Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.