Graphic Design & Content Specialist

TJX Europe; Ferrybridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company based in the UK is seeking a Graphic Designer / Content Creation Specialist for their Central Distribution Operations team. In this role, you will create and promote multi-channel communications, ensuring alignment with brand guidelines while engaging associates throughout Europe. Ideal candidates will have a strong graphic design background and excellent communication skills. Proficiency in graphic design software and analytical abilities are essential. Fluency in English is required, with knowledge of Polish or German a plus. The role promises a dynamic, fast-paced environment.

Qualifications

• A strong understanding of retail and/or distribution environments.
• Fluent in English; knowledge of Polish or German is beneficial.
• Ability to create engaging written communications including briefs and articles.
• Proficient in graphic design, producing GIFs, posters, videos, and animations.
• Thorough knowledge of key creative software and Microsoft Office.
• Strong communication skills and a logical thinker for problem solving.

Responsibilities

• Create and write communications like emails and briefs free of errors.
• Generate original content ideas aligned with organizational goals.
• Tailor content to meet associate needs across European markets.
• Develop strategies to increase content visibility using various channels.
• Maintain knowledge of innovative communication technologies.
• Support maintenance of creative aspects of the WorkJam application.

Skills

Graphic design skills

Fluent in English

Creative writing skills

Video editing

Analytical skills

Communication skills

Organizational skills

Education

Graphic design qualification

Tools

InDesign

Illustrator

Photoshop

Adobe Premier Pro

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

We are looking for a Graphic Designer / Content Creation Specialist to join our Central Distribution Operations team and ensure delivery of multi-channel communications for all European Distribution Processing Centres and supporting functions! This role ensures alignment with TJX brand guidelines while evolving the cultural expectations of distribution. Working within a communications strategy and closely with distribution, you will be able to use your initiative to be reactive to business pressures, whilst also understanding how to deal with complex and opposing viewpoints. Distribution is a fast-paced environment and you will ensure consistent execution and positive engagement for all our associates, promoting a culture of multi-channel communication and engagement that enables continuous improvement & development of our ways of creating digital content and communication.

Responsibilities

• Communications: Create and write specific and relevant communications free of grammatical errors. This will include briefs, WorkJam posts and emails.
• Content creation: Partner and align cross functionally to generate original content ideas that align with the organisation's goals, audience and brand guidelines. From creating, producing and editing videos, infographics, podcasts, animation or other forms of multimedia content.
• Engaging associates: Understanding and tailoring content to meet the needs and preferences of associates across the European markets with the ability to connect with the TJX culture.
• Content promotion: Develop promotional strategies and communication plans to increase content visibility and reach by utilising all available channels.
• Continuing professional development: Maintain an active interest in innovation, industry trends, standards, and emerging communication technologies to support the continuous improvement.
• Application management: Partner with the Digital Systems Manager to support maintenance and upkeep of all creative aspects of the work application (WorkJam), including posts, banners, knowledge articles etc. Ensuring communications are added, scheduled and posted to channels in a timely manner. Supporting with Service Now ticket management to resolve system issues, providing timely support to end-users in a professional manner.
• Auditing and reporting: Conduct routine audits of content to ensure compliance with brand guidelines and Collate analytics and stats on our engagement.

Qualifications

• A strong understanding of retail and/or distribution environments
• Fluent in English written, speaking and reading is essential. Written and verbal knowledge of a second language, either Polish or German would be beneficial
• Graphic design qualification and/or experience preferred
• Excellent creative skills and able to create engaging written communications, utilising English language (and second language) including Written Briefs, Emails, Social media style posts, Articles / Blog posts
• Able to create engaging content, utilising graphic design producing assets such as: GIFs, Posters, Videos, Animations, Slide decks
• Thorough knowledge of: Mac OS Literate, InDesign, Illustrator, Photoshop, Adobe Premier Pro, Microsoft software (PowerPoint, Word, Excel)
• Strong verbal and written communication skills
• Logical thinker able to add value and increase user experience within a work application (Workjam), analysing data trends, and problem solving to support in increasing engagement
• Highly organised, with capacity to prioritise workload, understand project management and work independently.
• Complete integrity and reliability to handle and perform critical and confidential work
• Ability to understand systems, work applications and reports (WorkJam, Reporting suites, Excel) Identifying any risks and report on trends and analysis.