Grants & Operations Coordinator (Hybrid, 12‑Month FTC)

TNL Community Fund; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A community-focused organization in Birmingham is seeking an Executive Officer to support their grant-making efforts. You will be part of a passionate team and work in a hybrid capacity, balancing remote work with office responsibilities. The role requires strong organizational and customer service skills, with a focus on effective communication and team collaboration. The ideal candidate will have experience in a customer-facing role and good IT skills, as well as a commitment to equity and diversity in the workplace.

Qualifications

• Proven ability to manage competing demands effectively.
• Experience in a customer-facing role is essential.
• Excellent verbal and written communication skills are a must.
• Ability to work independently and within a team setting.
• Good IT skills across various systems.

Responsibilities

• Support the Senior Head of Regional Funding and the team.
• Administer grant-making database using Salesforce.
• Manage diaries for senior team members.
• Organize meetings and respond to customer inquiries.
• Provide general administrative support to teams.

Skills

Organisational skills

Customer service skills

Communication skills

IT skills

Tools

Salesforce

Microsoft Office

Job description

A community-focused organization in Birmingham is seeking an Executive Officer to support their grant-making efforts. You will be part of a passionate team and work in a hybrid capacity, balancing remote work with office responsibilities. The role requires strong organizational and customer service skills, with a focus on effective communication and team collaboration. The ideal candidate will have experience in a customer-facing role and good IT skills, as well as a commitment to equity and diversity in the workplace.