Graduate Customer Service Coordinator - Flexible Hours

Graduate (The); Corby; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading client services company in Corby seeks a Graduate Customer Service Coordinator. This role involves managing customer enquiries, supporting the sales team, and ensuring excellent customer satisfaction. The ideal candidate is degree educated, possesses strong communication skills, and is familiar with Microsoft Office and SAP. The position offers a salary between £26,000 - £28,000, along with 33 days of paid holiday and a company pension scheme.

Benefits

33 days paid holiday

Company pension scheme

Life Assurance

Company bonus scheme

Support for further qualifications

Qualifications

• Degree educated with commitment to continuous professional development.
• Previous experience in a customer-focused or sales environment is beneficial.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Responsible for managing technical enquiries and identifying solutions for customers.
• Preparation of offers and estimates based on requests from sales representatives.
• Act as main liaison for allocated client accounts to ensure customer satisfaction.

Skills

Confident communication

Customer-focused experience

PC literacy

Organizational skills

Flexibility and adaptability

Education

Degree educated

Tools

Microsoft Office

SAP

Job description

A leading client services company in Corby seeks a Graduate Customer Service Coordinator. This role involves managing customer enquiries, supporting the sales team, and ensuring excellent customer satisfaction. The ideal candidate is degree educated, possesses strong communication skills, and is familiar with Microsoft Office and SAP. The position offers a salary between £26,000 - £28,000, along with 33 days of paid holiday and a company pension scheme.