GP Practice Admin & Operations Lead

NHS; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Stafford is looking for a motivated and organised Practice Support Administrator. The role involves essential administrative support to ensure the smooth running of the practice and excellent patient care. Responsibilities include managing staff rotas, handling correspondence, and supporting recruitment processes. Candidates should have strong organisational skills and previous administrative experience, with a preference for healthcare experience. This is a permanent, full-time position with flexible working opportunities.

Qualifications

• Experience with QOF and QIF is a plus.
• Previous administrative experience, preferably in healthcare.

Responsibilities

• Provide day‑to‑day administrative support including scheduling meetings.
• Manage staff rotas and assist with staff appraisal administration.
• Handle correspondence and maintain filing systems.
• Assist with ordering supplies and managing invoices.
• Support recruitment processes and onboarding of new staff.
• Deliver excellent customer service to patients and staff.

Skills

Organisational skills

Time management

Communication skills

Interpersonal skills

Customer service

Education

GCSE A to C in maths and English

Tools

Microsoft Office (Word, Excel, Outlook)

EMIS Web

Job description

A healthcare provider in Stafford is looking for a motivated and organised Practice Support Administrator. The role involves essential administrative support to ensure the smooth running of the practice and excellent patient care. Responsibilities include managing staff rotas, handling correspondence, and supporting recruitment processes. Candidates should have strong organisational skills and previous administrative experience, with a preference for healthcare experience. This is a permanent, full-time position with flexible working opportunities.