Global Operations Associate, BQI

Flexport; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A logistics company is seeking a Senior Global Operations Associate in Greater London. This role involves enhancing shipment performance and streamlining processes in a fast-paced environment. Candidates should have 3 years in operations or logistics, strong analytical skills, and fluency in English. This position offers hybrid work options, a generous vacation package, and health benefits including private medical insurance. Join a rapidly growing firm and make a global impact.

Benefits

Lunch allowance up to GBP 15

25 vacation days + bank holidays

Health insurance

Group life insurance

Hybrid work arrangements

Equity program

Pension plan

Employee Assistance Program

Parental leave benefit

Qualifications

• 3 years of experience in operations, logistics, supply chain, or a related field.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple tasks in a fast-changing environment.
• Fluent English and excellent communication skills.
• Interest in process automation, low-code tools, and continuous improvement.

Responsibilities

• Improve accuracy and timeliness of quoting, invoicing, and revenue management.
• Identify automation opportunities and leverage low-code tools to streamline workflows.
• Partner with Product teams on updates and feature rollouts.
• Own reporting and drive performance across financial and operational KPIs.
• Conduct audits, identify gaps, and implement improvement initiatives.
• Support client escalations and ensure financial health.
• Collaborate cross-functionally to resolve issues and mitigate risks.

Skills

Analytical skills

Problem-solving skills

Communication skills

Attention to detail

Experience in operations or logistics

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

We’re looking for a motivated Senior Global Operations Associate to join Flexport’s Europe BQI (Booking, Quoting, and Invoicing) team. This role is key to improving shipment and client‑level financial performance while shaping the future of logistics. You will work in a fast‑paced, innovative environment where process improvement, standardization, and automation are at the core.

What You’ll Do

• Improve accuracy and timeliness of quoting, invoicing, and revenue management.
• Identify automation opportunities and leverage low‑code tools to streamline workflows.
• Partner with Product teams on updates and feature rollouts.
• Own reporting and drive performance across financial and operational KPIs.
• Conduct audits, identify gaps, and implement improvement initiatives.
• Support client escalations and ensure financial health.
• Collaborate cross‑functionally to resolve issues and mitigate risks.

What You’ll Bring

• 3 years of experience in operations, logistics, supply chain, or a related field.
• Strong analytical and problem‑solving skills with high attention to detail.
• Ability to manage multiple tasks in a fast‑changing environment.
• Fluent English and excellent communication skills.
• Interest in process automation, low‑code tools, and continuous improvement.

What’s in there for you:

• An opportunity to contribute to one of the fastest‑growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Lunches: Claim back up to GBP 15 per day for lunch allowance on office days
• 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales.
• Health insurance: Flexport offers employees in UK private medical insurance including a dental care
• Group Life Insurance
• Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in‑office days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi‑trillion dollar industry, you have a direct stake in our collective growth and success.
• Pension plan: Flexport offers employees in the UK a workplace pension plan
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer‑sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mother

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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