General Manager - The Punchbowl, Lapworth

Giraffe - Boparan Restaurant Group; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 45,000; Full time

Job summary

A renowned hospitality group is seeking a General Manager for The Punchbowl pub in Lapworth. This role demands a hands-on operator with a strong background in premium pubs or quality dining. Responsibilities include overseeing daily operations, ensuring exceptional guest experiences, and building a high-performing team. The ideal candidate will thrive in a dynamic environment, driving sales while maintaining high standards of food and service quality. This is an exciting opportunity to lead a prestigious venue into its next chapter.

Qualifications

• Proven experience as a General Manager in a premium pub or quality dining environment.
• Ability to inspire and develop high-performing teams.
• Calm under pressure with strong problem-solving skills.

Responsibilities

• Oversee daily operations of the pub.
• Ensure exceptional guest experiences.
• Drive sales and profitability through strategic planning.
• Maintain high standards of food and service quality.
• Develop and empower team members.
• Build strong community relationships.

Skills

Leadership charisma

Guest-centric mindset

Team development

Operational management

Problem-solving under pressure

Commercial awareness

Job description

General Manager – The Punchbowl, Lapworth

A premium pub opportunity for an exceptional operator

Are you an inspiring hospitality leader with a passion for premium food, great experiences, and running a beautiful country pub people love to visit? The Punchbowl in Lapworth is searching for a General Manager who can elevate our guest experience and lead this iconic venue into its next chapter of success.

Known for our warm, relaxed atmosphere, seasonal menus, and exceptional service, The Punchbowl is a standout destination in the Warwickshire dining scene. We’re looking for a hands‑on operator with a background in premium pubs or high‑quality dining — someone who understands what great looks like and knows how to deliver it consistently.

What You’ll Be Leading

• Full ownership of the day-to-day operation of a bustling, reputation-led pub.
• Inspiring, developing, and empowering a high-performing team.
• Delivering a warm, authentic guest experience that keeps people returning.
• Driving sales and profitability through smart planning and exceptional standards.
• Maintaining impeccable food, drink, and service quality at all times.
• Ensuring compliance across health & safety, food safety, and legislative requirements.
• Building strong community relationships and acting as the face of the pub.
• Working closely with the kitchen to deliver a consistent, premium offer.

What We’re Looking For

• Proven experience as a General Manager in a premium pub, gastropub, or quality dining environment.
• A natural host with genuine warmth, presence, and leadership charisma.
• Someone who thrives in busy, high-volume settings while keeping standards sky-high.
• A confident people manager who develops teams and builds great culture.
• Commercially sharp, guest‑obsessed, and operationally switched‑on.
• Passionate about great food, quality drinks, and creating memorable experiences.
• Calm under pressure, solutions‑focused, and always two steps ahead.

Punchbowl, Lapworth is part of Boparan Restaurant Group (BRG)

BRG is a growing hospitality group committed to becoming the Best Restaurant Group in everything we do. We’re driven by credibility, quality, and creating memorable experiences for our guests — and outstanding careers for our people.

We live by our core values:

Honest – Always doing the right thing
Hardworking – Giving 100% every day
Hungry – Ambitious for growth and excellence
Heart – Caring for our teams, our guests, and our communities

If you’re a standout General Manager ready for a standout pub, apply today and be part of The Punchbowl’s next exciting chapter.